Overview
Spa Practitioner Jobs in Vancouver, Canada at Alliance Visas
Position: SPA PRACTITIONER
DEPARTMENT: Hospitality
CLASSIFICATION: SPA PRACTITIONER (LODGE SUPPORT)
Job Overview
In this role, you will deliver a range of treatments including massages, facials, and body therapies, ensuring a relaxing and rejuvenating experience for our clientele. You will assist with maintaining spa facilities, managing inventory, and promoting spa packages and wellness programs. This position requires a certification in spa therapy, excellent customer service skills, and a passion for holistic health and wellness.
Join us in creating a serene and therapeutic environment for our guests at our luxurious lodge.
Responsibilities
- Maintain daily cleanliness and organization of facilities: massage rooms, change rooms, yoga room, spa hallway, and spa reception area.
- Ensure a clean, hygienic, and neat work environment at all times, keeping all equipment safe and in working order.
- Exceed guest expectations by providing personalized, efficient, and courteous customer service.
- Show dedication to making every guest feel welcome in our surroundings.
- Provide necessary information to compile complete guest records.
- Perform various massage treatments ranging from relaxation, deep tissue to hot stone.
- Accommodate guests’ needs and create individualized experiences.
- Provide in-depth knowledge of all products and services available within the spa.
- Monitor and restock massage supplies and products.
- Answer phone calls with excellent etiquette.
- Lead stretch or yoga classes.
- Demonstrate safe workplace practices.
- Operate according to the policies, procedures, quality standards, and services established by the company.
- Keep immediate supervisor promptly informed of all problems or unusual matters of significance; report concerns related to Engineering/Maintenance, Health and Safety, Security, or suspicious circumstances promptly to the appropriate leader.
- Assist other members of the lodge team when needed.
- Perform daily cleaning of guest rooms: stayover and departure cleans.
- Clean staff and guest common areas and offices.
- Tidy and restock housekeeping carts and rooms.
- Assist the laundry attendant with washing, drying, and ironing all resort and guest laundry.
- Work in line with safety and hygiene regulations set forth by Tyax Lodge & Heliskiing.
- Respect guest privacy.
- Handle all lost and found items according to company policy.
- Buss and reset tables, host duties, serve tables (based on experience), assist in wedding functions, including setup and clean of table settings.
- Assist guests with questions about the drink and food menu in an informative and helpful way.
- Consistently offer professional, friendly, and engaging service.
- Ensure the restaurant area is clean and tidy at all times.
- Maintain a cheerful, courteous disposition and a calm demeanor in a fast‑paced, high‑intensity environment.
- Follow all safety and sanitation policies when handling food and beverage; maintain health & safety standards; comply with regulations set by the B.C. Liquor Control and Licensing Branch.
Qualifications
- Certification in spa therapy.
- Excellent customer service skills.
- Passion for holistic health and wellness.
- Ability to lead stretch or yoga classes.
- Demonstrated safe workplace practices.
- Strong communication and organizational skills.
Salary
Commission based, plus $18 per hour for support role.
Benefits
- Subsidised, modern shared townhouse‑style accommodation with beautiful mountain views.
- Complimentary transfers at the start and end of season.
- Three meals per day served in employee cafeteria.
- Employee use of spa facilities.
- 24‑hour access to our full gym, based on availability.
- Employee use of watercraft including kayaks, canoes, stand‑up paddle boards, and fat‑tire bikes (based on availability).
- Discounts on branded outdoor clothing.
- Employee events.
- Be part of a fun and welcoming diverse team from all over the world.
- Opportunity to save for travel plans while experiencing the amazing Canadian wilderness.
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Title: Spa Practitioner
Company: Alliance Visas
Location: Vancouver, Canada
Category:
