Overview
Senior/Head Concierge Jobs in Kent, UK at Abbatt Property Recruitment
Senior/Head Concierge Acton, West London (W3) £35,000 | 4 on/4 off | 8:00am – 8:00pm Are you an experienced Senior Concierge OR Head Concierge ready to take the next step? We’re recruiting for a hands-on Senior/Head Concierge to join a modern residential development in West London. This is an opportunity to move into a broader operational role where you’ll lead from the front, support your team, and play a key part in delivering an exceptional resident experience.
The Role Working alongside the Site Lead, you’ll oversee the day-to-day operation of the development, acting as the first point of escalation during your shift and ensuring the highest standards are maintained throughout the site. Your responsibilities will include:
Leading and supporting the concierge team Delivering exceptional customer service to residents and visitors Managing resident queries and complaints Overseeing contractors and monitoring site standards Carrying out building inspections and Health & Safety checks Responding to incidents and ensuring effective resolutions Supporting planned maintenance and operational projects Maintaining accurate records and operational compliance This is a highly visible, hands-on leadership role where you’ll spend as much time supporting your team and residents as you will managing the operation.
About You We’re looking for someone who is:
Currently working as a Senior Concierge, Head Concierge, Duty Manager or similar Residential, hospitality or facilities management experience is highly desirable. A natural leader who enjoys mentoring and supporting others Calm, organised and confident making decisions Passionate about delivering outstanding customer service What’s On Offer? Genuine career progression opportunities Annual salary reviews Health Cashback Scheme Group Life Insurance Gym & retail discounts Career progression and training Why Join?
This is an exciting opportunity to join a growing residential operation where you’ll have real responsibility, genuine support from senior management, and the chance to develop your career within one of the UK’s fastest-growing property management businesses. If you’re ready to step beyond concierge and into a true operational leadership role, we’d love to hear from
Title: Senior/Head Concierge
Company: Abbatt Property Recruitment
Location: Kent, UK
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