Overview
Guest service agent Jobs in Yellowknife, Canada at Stanton Suites Hotel
- Durée de l’emploi:
Permanent - Langue de travail:
Anglais - Heures de travail: 40 hours per week
- Education:
- Expérience:
- No degree, certificate or diploma
- Hospitality industry
- Hotel, motel, resort
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests’ departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
- Multi-line switchboard
- Internet
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Are you authorized to work in Canada?
- Are you willing to relocate for this position?
- Early morning
- Evening
- Morning
- Night
- On call
- Will train
- Day
- Weekend
- Overtime available
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
- Group insurance benefits
- Life insurance
- Free parking available
Education
Work setting
Tasks
Computer and technology knowledge
Work conditions and physical capabilities
Personal suitability
Screening questions
Employment terms options
Experience
Employment terms options
Health benefits
Financial benefits
Other benefits
Title: Guest service agent
Company: Stanton Suites Hotel
Location: Yellowknife, Canada
Category:
