Overview
Guest Experience Manager – Andaz Nanjing Jobs in Nanjing, Fujian, China at Andaz
Title: Guest Experience Manager – Andaz Nanjing
Company: Andaz
Location: Nanjing, Fujian, China
Organization- Andaz Nanjing Hexi
Summary
You will be responsible to assist with the efficient running of the department in line with Hyatt Hotels Corporation's Corporate Strategic Priorities, whilst meeting employee, guest and owner expectations. To assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration.
Qualifications
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager – Concierge or Guest Service Manager. Should be a holder of the 'Clefs d'Or'. Good problem solving, organisational and interpersonal skills are a must.
Mandarin speaking is a MUST.
