Overview
Global Reservations Agent at Pursuit Jobs in Kitchener, Canada at Pursuit Attractions and Hospitality, Inc.
Elevate guest experiences as a Global Reservations Agent for Pursuit. Help clients plan unforgettable journeys across North America while enjoying the flexibility of a hybrid work model.
In this role, you’ll be at the forefront of travel and hospitality, assisting guests with reservations for hotels, attractions, and transport. We’re seeking individuals passionate about delivering exceptional service through phone, email, and chat, while effectively upselling to enhance each guest experience.
Key Responsibilities:
• Plan, book, and modify guest reservations
• Provide exceptional service through various communication channels
• Identify upselling and cross-selling opportunities
• Resolve guest inquiries with professionalism
• Maintain accurate booking information across systems
Requirements:
• 1+ years in customer service, hospitality, or contact centers
• Strong verbal and written English communication skills
• Comfortable using multiple digital tools
• Ability to work flexible shifts, including weekends
• Consent to a criminal record check required
Utilize your sales and hospitality skills to help guests connect with iconic destinations across North America.
#J-18808-Ljbffr
Title: Global Reservations Agent at Pursuit
Company: Pursuit Attractions and Hospitality, Inc.
Location: Kitchener, Canada
Category:
