Overview

Front of House Manager Jobs in Wimbledon, England, United Kingdom at Wellface®

Title: Front of House Manager

Company: Wellface®

Location: Wimbledon, England, United Kingdom

We’re hiring at Wellface.

We’re looking for a Front of House / Patient Coordinator to join our Wimbledon clinic.

Wellface is an award-winning, doctor-led aesthetics and skin health clinic known for delivering natural, refined results. Our focus is on long-term skin health, premium treatments, and a seamless patient experience from first contact through to long-term care.

This is not a standard reception role. You will be responsible for owning the patient journey and representing the Wellface brand at the highest level.

You will be the first point of contact for our patients, setting the tone for their entire experience while ensuring the clinic runs smoothly and efficiently.

What you’ll be doing:

Welcoming patients in a warm, polished, and professional manner  

Managing bookings, consultations, and clinic diaries  

Handling payments and supporting a smooth patient flow  

Guiding patients through treatment plans and memberships  

Supporting the team in maintaining a calm, premium clinic environment  

What we’re looking for:

Previous experience in a premium clinic, aesthetics, or luxury hospitality environment  

Strong organisational and communication skills  

Confident in building rapport and guiding patients through their journey  

Comfortable discussing treatments and supporting conversions  

Impeccable presentation and attention to detail  

What we offer:

Competitive salary with performance incentives  

Opportunity to grow within a fast-scaling clinic group  

A high-end working environment with a strong team culture  

Exposure to advanced treatments and premium clientele  

If this sounds like you, or you know someone who would be a great fit, feel free to message directly or apply via LinkedIn.

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