Overview
Event Planner (Remote) Jobs in Chicago, IL at Torentify
Title: Event Planner (Remote)
Company: Torentify
Location: Chicago, IL
About the Company
Shipside Solutions is a travel-focused organization dedicated to helping clients create memorable travel experiences and special occasions. The company offers flexible remote opportunities for individuals who enjoy customer interaction, travel planning, and helping others explore new destinations. With a supportive team environment and growth-focused culture, Shipside Solutions provides opportunities for both personal and professional development.
About the Role
The Virtual Event & Occasion Planner is an entry-level, remote position designed for individuals who enjoy engaging with people, discussing travel experiences, and assisting clients in planning vacations and special trips. This role serves as a trusted resource for customers, providing guidance throughout the travel planning and booking process while delivering exceptional customer service.
No prior industry experience is required. Successful candidates will receive support and hands-on learning opportunities while developing expertise in travel coordination and customer relations.
Location: Remote
Key Responsibilities
Customer Service & Client Support
- Provide friendly, professional support through phone, email, and messaging platforms.
- Assist clients throughout the travel planning and booking process.
- Answer customer inquiries and provide timely solutions to concerns.
- Maintain consistent communication to ensure a positive customer experience.
Travel Planning & Coordination
- Help clients research, select, and reserve travel options, including:
- Cruises
- Resorts
- Flights
- Vacation packages
- Review travel itineraries, payment schedules, and travel documentation.
- Research destinations, promotions, and travel opportunities based on client preferences.
- Assist with modifications and basic booking-related issues.
Administrative & Organizational Support
- Maintain accurate customer records and booking information.
- Utilize travel platforms and booking tools effectively.
- Ensure attention to detail when processing reservations and travel arrangements.
- Stay informed about travel products, destinations, and industry updates.
Requirements
Qualifications
- No prior travel industry experience required.
- High school diploma or equivalent preferred.
Skills & Competencies
- Positive, customer-focused attitude.
- Strong verbal and written communication skills.
- Professional and friendly demeanor.
- Basic computer proficiency and willingness to learn new software systems.
- Strong organizational and time-management skills.
- Attention to detail and accuracy.
- Ability to work independently in a remote environment.
- Genuine interest in travel and helping others.
Benefits & Perks
- Fully remote work environment.
- Flexible scheduling options.
- Entry-level opportunity with training and development support.
- Travel discounts and industry-related perks.
- Competitive commission-based earning potential.
- Opportunity to work from virtually any location with reliable internet access.
- Supportive team culture focused on growth and success.
Equal Opportunity Employer
Shipside Solutions is committed to fostering an inclusive workplace and providing equal employment opportunities to all qualified applicants and employees regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.
