Overview
Workplace Experience Ambassador Jobs in Orlando, FL at Beacon Hill
Title: Workplace Experience Ambassador
Company: Beacon Hill
Location: Orlando, FL
Beacon Hill Associates is seeking a Workplace Experience Ambassador to support daily workplace operations and enhance the experience of employees and visitors within a professional office environment.
Assignment Details
Hours: Monday-Friday, 8:00 AM – 5:00 PM
Duration: Contract-to-Hire
Parking: Free parking on site
Position Summary
The Workplace Experience Ambassador is responsible for creating a welcoming and well-organized office environment by supporting meeting spaces, assisting with events, and providing exceptional customer service to employees and visitors. This role ensures building spaces are properly maintained, conference rooms are prepared for use, and workplace services run smoothly throughout the day. The position is highly visible and requires strong communication skills, professionalism, and a hospitality-focused mindset.
Day-to-Day Responsibilities
Customer Experience & Front-of-House Support
- Provide excellent customer service to internal teams and external visitors
- Serve as a primary point of contact for workplace-related inquiries
- Manage front-of-house services and direct incoming questions appropriately
Meeting & Event Coordination
- Assist with planning and physical setup of meetings and events, including furniture, signage, and equipment
- Reset and maintain conference rooms to ensure spaces are ready for scheduled meetings
- Support both large monthly events and smaller workplace gatherings throughout the month
Workplace & Facilities Support
- Maintain and update daily records of room bookings and event calendars
- Walk the building regularly to ensure workspaces and meeting areas are organized and ready for use
- Assist facilities team members with workplace services as needed
Candidate Profile
- Outstanding customer service skills with the ability to communicate effectively with individuals at all levels
- Self-motivated with a confident, energetic, and professional demeanor
- Highly organized and detail-oriented with strong time management skills
- Comfortable working in a fast-paced, highly visible environment
- Ability to work collaboratively with team members while representing workplace services professionally
- PC literate with the ability to manage daily activities across multiple systems
- Ability to lift between 25-50 lbs and move throughout the building during the day
- Hospitality, reception, concierge, or customer-facing experience preferred
Education & Experience
- High school diploma or GED required
- 0-2 years of professional experience required
- Experience in reception, concierge, hospitality, or customer service environments preferred
- Catering or hospitality experience is a plus
If you are an outgoing and service-focused professional who enjoys creating positive workplace experiences, apply with Beacon Hill Associates today!
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
