Overview
Westin Front Desk Agent Jobs in Calgary, Canada at Pomeroy Lodging
Position: Westin Front Desk Agent Role
Become the face of hospitality at Westin Calgary Airport as a Front Desk Agent. Utilize your communication skills to enhance guest experiences and maximize revenue effectively.
This pivotal role involves welcoming guests with warmth, managing reservations, and ensuring an immaculate front desk presence. Your organizational skills will play a crucial role in tracking guest activities and organizing special amenities while establishing rapport with guests and colleagues.
Key Responsibilities:
• Greet and assist guests warmly upon arrival
• Handle check-in, check-out, and transactions smoothly
• Keep the lobby and front desk areas impeccably maintained
• Organize daily guest arrivals and special requests
• Address and resolve guest complaints promptly
Requirements:
• Minimum of one year in hospitality preferred
• Knowledge of Lightspeed PMS is a plus
• Strong communication and interpersonal skills
• Comfortable with tech tools and data organization
• Must be able to stand for long hours and lift if needed
Elevate the guest experience and support hotel goals as a Front Desk Agent at Westin Calgary Airport.
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Title: Westin Front Desk Agent
Company: Pomeroy Lodging
Location: Calgary, Canada
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