Overview
Weekend Spa Attendant – Cliffs Hotel & Spa Jobs in Pismo Beach, USA at The Cliffs Resort
Position: Weekend Spa Attendant – The Cliffs Hotel & Spa
Weekend Spa Attendant – The Cliffs Hotel & Spa
The Cliffs Hotel & Spa is the premier oceanfront hotel on the Central Coast. We offer a part‑time Spa Attendant position that requires a gracious, thoughtful approach to service and a commitment to maintaining luxury standards. Must be available to work Saturdays and Sundays.
Position Summary
The Spa Attendant is responsible for consulting with guests in coordinating Spa services in an efficient, gracious, and professional manner. They maintain spa areas to exceed guests’ expectations and meet California State Board regulation standards. They work closely with Spa Reservationists, Spa Leads, Estheticians, Massage Therapists, and the Spa Manager.
Essential Functions of the Job
- Greet and engage with all guests with a gracious, welcoming, warm attitude
- Demonstrate a genuine sense of interest and concern for the guests while coordinating Spa services
- Check in spa guests and provide personalized, expert information while guiding a tour
- Communicate with guests in an articulate manner, using correct verbiage and avoiding slang
- Share information about current promotions, products, membership, and services, giving personalized, thoughtful, and intuitive recommendations
- Attend meetings and training to learn current spa and hotel information and practice new techniques or treatments when necessary
- Creatively resolve guest requests and issues quickly and discreetly
- Maintain an empathetic attitude to recover guests who have had a negative experience and communicate to the manager
- Maintain cleanliness in accordance with California State Board regulations in the treatment room and reception areas, including sweeping, dusting, disinfecting, etc., as needed
- Demonstrate a genuine sense of interest and anticipatory service when appropriate and helpful, guided by The Cliffs’ Mission and Values
- Communicate graciously, professionally, and courteously with guests, management, and co‑workers
- Comply with all hotel conditions of employment and standards of uniform, grooming, and safety
Education, Experience, Skills
- High School Diploma or GED equivalent
- Must be willing to complete Responsible Beverage Service Training and ABC exam
- Strong customer service skills
- Ability to work weekends and holidays when necessary
- Sales orientation and ability to communicate product and service information to guests
- Friendly, outgoing attitude throughout all shifts
- Effective teamwork across all departments
- Hospitality experience preferred
- Luxury spa experience preferred
Physical Requirements
- Ability to stand continuously for 4–8 hours
- Ability to sit continuously for 4–8 hours
- Ability to carry 40+ pounds when necessary
This job description is not a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
#J-18808-Ljbffr
Title: Weekend Spa Attendant – Cliffs Hotel & Spa
Company: The Cliffs Resort
Location: Pismo Beach, USA
Category:
