Overview
Valet Parking Driver Jobs in Toronto, Canada at FAIRMONT
Position: Valet Parking Driver (full-time)
Job Description
The Valet Driver is responsible for handling guests and visitor vehicles, as well as providing the highest caliber of service in an efficient and friendly manner during guest’s arrival, departure, and through the length of the guests stay.
Reporting to the Front Office Leaders, responsibilities and essential job functions include but are not limited to:
- Greeting all guests and co‑workers with a smile and an appropriate hospitality greeting
- To be noticeably positioned at entrances anticipating guests’ needs and to provide parking assistance upon arrival and departure of guest vehicles.
- Greets all guests arriving by vehicle, and promotes valet parking as the only hotel‑related parking option or clearly directs the guest to an appropriate public parking service if they prefer.
- Provide the guest with detailed parking fees and a clear explanation of valet benefits.
- Ensures driveway and entrance are free and clear from congestion for arrivals and departures of vehicles by ensuring all cars are parked in an expedient manner.
- Register guest vehicles in Valet Parking device with accurate information.
- Complete a thorough walk‑around of guests’ vehicles prior to entering the garage, highlighting any damage on the Valet Parking device and advising Front Office Leaders of any warning lights present on guests’ vehicles.
- Ensures all vehicle keys are clearly identified and stored in a locked location.
- Retrieving vehicles as requested by the guest in a quick and timely manner.
- Assist with opening and closing vehicle doors.
- Assist guest in loading luggage into vehicle and providing directions as needed upon departure.
- Provide the removal of items from stored vehicles if required, and other miscellaneous services requested by the guest or Front Office Leaders in a timely manner.
- When requested or anticipated, provide guests with information and answers to questions about hotel facilities, meeting functions, dining facilities, local transportation alternatives, and tourist attractions.
- Assists in fire alarms by fulfilling duties as outlined in the hotel fire response manual.
- Assist in ensuring guest and co‑worker safety and security by reporting any suspicious or unusual behavior or occurrence to the appropriate supervisor on duty and informing security.
- Strict adherence to Fairmont Service Standard Expectations as it relates to Valet Parking.
- In the course of normal duties, to observe, report, or take immediate corrective action on deficiencies, malfunctions, and untidiness.
- To report for duty with a professional appearance and dress to standards.
- Awareness and acknowledgement of all Accor Live Limitless Members.
Qualifications
- Available for shift work including weekends, evenings and holidays.
- Ability to work in a fast‑paced environment.
- Extremely detail oriented.
- Ability to prioritize while multi‑tasking.
- Excellent interpersonal skills.
- Team oriented.
- Excellent verbal communication skills.
- Customer Service focused.
- Professional manner and outgoing personality.
- Valid Driver’s License with no infractions.
- Working knowledge of Property Manager, Microsoft Office and Microsoft Excel is an asset.
- Previous experience with Valet Operating System is an asset.
- Previous cash handling experience is an asset.
- Ability to operate all types of vehicles (manual and automatic transmission).
Physical Requirements
- Constant standing and walking throughout shift.
- Frequent lifting and carrying up to 30 lbs.
- Constant kneeling, pushing, pulling, lifting.
- Frequent ascending or descending ladders, stairs and ramps.
- Physical ability to operate a vehicle (foot pedals, gear shift, steering wheel, etc.).
Benefits and Compensation
- Starting rate of pay: $17.60 per hour. A wage increase follows six months of compensated service, as per the collective agreement. This role is tipped.
- Free meals:
Healthy meals provided every shift. - Travel discounts:
Deals at Accor hotels worldwide. - Dry cleaning:
Free dry‑cleaning for work gear. - Skill‑up:
Custom learning programs to boost talents. - Impact:
Opportunity to join Health & Wellness, Sustainability, and DEI Committees. - Level up:
Unlock new career heights with exciting growth paths.
Visa Requirements
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Accommodations
We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence:
Our Commitment to Diversity & Inclusion
At Fairmont Royal York, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we provide equal access to opportunities. We welcome applications from all qualified candidates.
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Title: Valet Parking Driver
Company: FAIRMONT
Location: Toronto, Canada
Category:
