Overview
Tui – 1St Receptionist Jobs in Spokane Valley, USA at Ismira Recruitment & Crewing Agency
Position: TUI – 1ST RECEPTIONIST
Location: Spokane Valley
ISMIRA Agency actively recruiting for position 1ST RECEPTIONIST for TUI Cruises!
TUI River Cruises designed as boutique ‘floating hotels’ with a maximum of 155-190 guests, offering an intimate and relaxed atmosphere with a focus on immersive destination experiences. TUI Aria – adult only, modern & beautiful river ship, the largest in European fleet.
1st Receptionist supervises the reception area, manages guest services, and performs administrative duties like check-ins/check-outs, managing accounts, handling mail, and resolving guest issues. Supports Hotel Manager with administration.
Conditions:
- One of the most reputable brands in European river cruising
- Seasonal work from spring to fall (8-10 months)
- Days off & vacation during contract
- Free food and shared accommodation
- Competitive salary packages
- Medical insurance provided during contract
- Beautiful European routes (you work and travel at the same time)
- Modern, well-maintained river ships
- Multinational team and positive working environment
- All uniforms provided — no deposit
- Safe workplace standards and great conditions
Duties and Responsibilities:
- Manage daily front office operations efficiently, ensuring smooth guest service and team performance.
- Conduct staff trainings, coordinate schedules, and supervise front desk personnel.
- Assist the Hotel Manager when required.
- Prepare and submit port reports for arrivals and departures.
- Oversee the onboard boutique, ensuring proper management and standards.
- Monitor and control daily account closings handled by the night auditor.
- Support cruise preparations and cruise closings, including invoice checks, credit card settlements.
- Prepare staff duty schedules in compliance with legal requirements.
- Ensure the front office team is familiar with all docking locations and shore excursions.
- Conduct monthly inventories and manage stock control.
- Handle guest complaints professionally.
- Distribute relevant information within the team and to other departments.
- Manage onboarding and documentation for new crew members.
- Evaluate front desk staff performance with the assistance of the Hotel Manager.
- Prevent unauthorized access to the vessel.
- Maintain and update AGE control panels and the safety book.
- Update safety roles and in-port manning lists.
Requirements:
- Age 18+ from EU and also all nationalities we work with
- Senior Receptionist experience or even better Front Desk Supervisor + Purser + Finance
- Ship experience
- Relevant experience is mandatory, while ship experience would be a strong advantage.
- No visible tattoos = no aggressive tattoos.
- For non-EU candidates, a German Visa D will be required.
- Safety certificates and US Visa are NOT needed.
- Language English B2
- Experience in bookkeeping, accounting, ordering, and inventory control.
- Able to remain calm and effective under pressure.
- Comfortable working in multicultural environments.
- Highly organized, disciplined, and dependable.
- Strong problem-solving and complaint management skills.
- Very good IT knowledge, especially in MS office.
Nationalities that we process:
Last updated:
December 19, 2025
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Title: Tui – 1St Receptionist
Company: Ismira Recruitment & Crewing Agency
Location: Spokane Valley, USA
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