Overview
Tasting Room Manager at Eco Terreno Vineyard and Wines ECO Terreno Vineyard and Wine San Fra Jobs in San Francisco, USA at Payfuture Technologies
Position: Tasting Room Manager at Eco Terreno Vineyard and Wines ECO Terreno Vineyard and Wine… San Fra[…]
Tasting Room Manager – Eco Terreno Vineyard and Wines – San Francisco, CA
At Eco Terreno Vineyard and Wines we blend winemaking expertise with timeless traditions and a deep respect for the environment. Our organically certified vineyards near Alexander Valley serve as one of the premier wine estates in Northern California. We pride ourselves on a culture that treats every team member as family and offers living wages and benefits that exceed industry standards.
POSITION SUMMARY:
The Tasting Room Manager at our San Francisco location will lead the tasting room staff, oversee daily operations, and create memorable guest experiences while promoting the brand’s winemaking philosophy.
- Motivate the team to achieve and surpass company goals through effective leadership.
- Effectively manage staffing and task assignments for tasting room personnel.
- Organize regular staff meetings to enhance education, morale, communication, and cohesion.
- Clearly communicate the company’s vision, mission, values, goals, culture, and updates.
- Conduct interviews, hire, train, schedule, and supervise tasting room staff.
- Open to creating, adopting, and implementing new ideas to encourage an evolving workplace.
- Make informed decisions related to workforce management, capacity, and guest experience.
- Ensure daily readiness of the tasting room for opening and closing procedures.
- Monitor reservations, VIPs, members, and special requests to optimize guest experiences.
- Manage wine and merchandise inventory and arrange product displays.
- Maintain a clean, organized, and secure environment.
- Ensure compliance with all codes, regulations, and sanitation standards for wine and food service.
- Adhere to policies and procedures, including emergency plans, dress code, and employee handbook.
- Collaborate with the Wine Club team to support events and release parties.
- Coordinate with internal and external chefs for dinners and private events.
- Oversee the planning and execution of on-site events to promote the company.
- Reconcile daily financial transactions and report results on various time frames.
- Promote and generate leads for the wine club.
- Manage general budgeting, sales, expenses, reporting, and forecasting.
- Track, manage, and coach team performance through key performance indicators (KPIs).
- Develop and deliver exceptional experiences to winery guests and members.
- Foster positive relationships with members, guests, and potential members.
- Work with the Management Team to create elevated experiences and provide staff training.
- Contribute to the development of tasting menus to enhance guest experiences and sales.
- Ensure readiness of tasting room facilities, parking, restrooms, and grounds for optimal perception.
- Address customer requests, suggestions, and complaints as the initial point of contact.
- Comply with California Alcoholic Beverage Control requirements, including responsible alcohol service.
- Coordinate and execute all private events in the San Francisco location, including wine club event assistance.
- Collaborate with accounting to adhere to the allotted budget for day‑to‑day operation and private events.
- Coordinate purchases of food, floral arrangements, and additional supplies with accounting.
- Outreach and marketing for tastings and bottle sales.
- Other duties and projects may be assigned.
Job Requirements
- 5+ years of experience in the wine industry.
- 2+ years of management experience in a tasting room environment.
- Sommelier education/experience preferred but not required.
- Strong knowledge of wine and food pairing.
- Ability to lead a well‑functioning team focused on guest experience.
- Strong listening and comprehension skills.
- Professional delivery of information with a focus on team and guest interests.
- Quick decision‑making under pressure.
- Work weekends and some holidays with flexible event hours and days.
- Multitask and complete projects in a fast‑paced environment.
- Comfortable in a restaurant environment demanding attention to detail and table service expertise.
- Demonstrate refined social skills, hospitality, and courtesy to all guests.
- Courteous communication in written and spoken interactions, phone, email, social media.
- Establish positive relationships with vendors through written and oral correspondence.
- Proficiency in completing end‑of‑shift forms and paperwork clearly and readably.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment.
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Title: Tasting Room Manager at Eco Terreno Vineyard and Wines ECO Terreno Vineyard and Wine San Fra
Company: Payfuture Technologies
Location: San Francisco, USA
Category:
