Overview
Supervisor, Food and Beverage Jobs in Guelph, Canada at City Of Guelph
Job Summary
Service Area:
Public Services
Department:
Culture and Recreation
Work Location:
The Sleeman Centre, 50 Woolwich Street
Work Mode:
In Person
Job Type and Duration:
Permanent, Full Time Vacancy
Position Availability: 1 existing vacant position(s)
Salary Range: $77,548.02-$96,935.02 per year
Affiliation:
Non-Union
Posting Period:
April 29, 2026 to May 19, 2026 11:59 p.m.
What We Offer
- Paid vacation days, increasing with years of service
- Paid personal days
- Defined benefit pension plan with OMERS, including 100-per-cent employer matching
- Extended health and dental benefits, including Health Care Spending Account
- Employee and Family Assistance Program
- Parental leave top up program
- Learning and development opportunities including tuition assistance
- Employee recognition programs
Position Overview
Resumes are being accepted for the position of Supervisor, Food and Beverage. The position is responsible for the overall governance of Food and Beverage Services at Sleeman Centre. The Supervisor works with multiple vendors and external organizations under the direction of the Manager, Sleeman Centre. The Supervisor, Food and Beverage will play a key role in stakeholder relationships and establishing the Sleeman Centre as the marquee Sports and Entertainment venue in Guelph.
Guided by the goals and objectives of the City’s Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Vision for an inclusive, connected and prosperous city.
Key Duties and Responsibilities
- Lead and empower staff and volunteers through recruitment, training, coaching, communication, and performance management.
- Assist Manager in the on-going identification and tracking of best practices (including benchmarking) and make recommendations to the Manager for continuous improvement efforts to the food and beverage operations.
- Prepare daily work schedules for assigned employees and volunteers in Sleeman Centre Food and Beverage operations.
- Develop annual work and business plans for the Sleeman Centre and provide recommendations to the Manager.
- Monitor operational and Food and Beverage budgets, analyze variances, and take corrective action to ensure financial accountability.
- Create innovative strategies to meet and exceed revenue targets for Food and Beverage.
- Ensure all policies and regulations of the AGCO are followed.
- Develop Food and Beverage categories at other City facilities including City Hall.
- Manage all point of sale and inventory software related to Food and Beverage.
- Lead inclusion, diversity, equity, accessibility, and reconciliation strategies when managing programs and services, in collaboration with local organizations and equity deserving community.
- Assist with the execution of marketing and sales plans to maximize revenue, usage, and customer service satisfaction; collect and analyze data related to customer feedback and effectiveness of marketing and sales initiatives.
- Respond to emergencies, inquiries, and complaints while ensuring excellent customer service and maintaining positive relationships with the public, clients, agencies, and staff.
- Be responsible for the implementation of various strategies throughout the division and the corporation.
- Be responsible to work and ensure that all staff supervise work in compliance with the Occupational Health and Safety Act and Regulations, the City of Guelph Policies & Procedures including Occupational Health, Safety and Workplace Violence Policy, as well as established industry guidelines.
- Participate in or lead special projects or duties as required by the department.
- Other related duties as required.
Qualifications and Requirements
- Considerable experiences related to the duties listed above, normally acquired through post‑secondary education in business administration, Food and Beverage or a related discipline and experience.
- Candidates with equivalent combination of education and experience may be considered.
- Supervisory experience in restaurant and food service management including working with both union and non‑union employees with the ability to display a high degree of confidentiality,…
Title: Supervisor, Food and Beverage
Company: City Of Guelph
Location: Guelph, Canada
Category:
