Senior Restaurant Manager

Overview

Senior Restaurant Manager Jobs in Metro Manila at HTCG Premium Food Concepts Inc.

Title: Senior Restaurant Manager

Company: HTCG Premium Food Concepts Inc.

Location: Metro Manila

JOB OBJECTIVE

• The Senior Restaurant Manager is responsible for ensuring the delivery of outlet results through and with the effort of the store team.

KEY RESULTS AREA

• Ensures that all areas and aspects in the dining and kitchen are overseen and maintained
• Sets targets for the restaurant
• Oversees the floor to ensure that the steps of service are being followed
• Ensures religious table touches to establish a connection with guests
• Ensures guest complaints based on company protocols and ensures that all complaining guests are appeased
• Does administrative functions

DUTIES AND RESPONSIBILITIES

• Monitors that attendance and performance of all staff
• Strictly implements the Code of Conduct to all employees
• Ensures all employees are duly trained and prepared for their roles and functions
• Works hand-in-hand with the Kitchen Manager to ensure that all stocks are in good quality and enough for the shift
• Undertake other responsibilities as required to support operations.

DIMENSIONS

• Consequence of Error: Inefficiency may lead to loss of sales or property
• Responsibility to your assigned store’s resources including but not limited to:

1. Building and equipment
2. Sales and Cash Assets
3. Product Information and Trade Secrets
4. Raw Materials
5. Human Resources 

JOB REQUIREMENTS

• Education – Graduate of any 4-year course
• Experience – at least 3 years of relevant experience in a similar industry of restaurant-bar operations
• Skills

1. Mastery of Product Knowledge
2. Mastery in Kitchen Management skills
3. Above average communication skills
4. Advanced Sales And Marketing Skills
5. Advanced Financial Skills
6. Negotiation Skills
7. Organizational and inter-personal sensitivity
8. Advanced Coaching and Counselling Skills

• Mental Effort

1. Able to facilitate people into effective action
2. Problem solving – determining root causes/able to recommend decisions or courses of action based on clear and relevant parameters with the Store General Manager and Dining Managers
3. Decision-making – ability to create and execute substantial action in response to problems or concerns balancing business and customer result
4. Analytical Skills – Can analyze and breakdown complex kitchen operations and come up with rational ways to address the situations with minimal guidance
5. Able to manage personal and team schedules scheduling/ stress arising from multiple tasks and responsibilities

Location: Bonifacio Global City