Overview
Restaurant Supervisor Jobs in Vilnius, Vilniaus, Lithuania at Conti Hotel Vilnius
Title: Restaurant Supervisor
Company: Conti Hotel Vilnius
Location: Vilnius, Vilniaus, Lithuania
Company Description Conti Hotel Vilnius is a newly renovated, modern hotel set in a historic building close to Vilnius Old Town, offering convenient access to local attractions and transport links, including the railway and bus stations within about 10 minutes. The hotel features 80 contemporary guestrooms, including apartments and suites.
Role Description The Restaurant Supervisor is responsible for overseeing the daily operations of the City Port restaurant, including breakfast, lunch, and dinner services, ensuring exceptional guest experiences, efficient service, and consistently high standards of hygiene, cleanliness, and food safety. The role includes leading and supporting the front-of-house team through shift coordination, scheduling, and training, while monitoring service quality and operational standards.
Working closely with the kitchen and other hotel departments, the Restaurant Supervisor coordinates menu execution, dietary requirements, reservations, and guest requests, proactively addressing feedback to maximize customer satisfaction. The position also supports stock control, compliance with health and safety regulations, and the implementation of hotel policies and procedures to ensure smooth and effective restaurant operations.
Qualifications
- Strong Supervisory Skills, including team leadership, shift coordination, and performance support.
- Proven focus on Customer Satisfaction and Customer Service, with the ability to handle guest requests and resolve issues promptly and professionally.
- Excellent Communication skills for clear interaction with guests, team members, and other hotel departments.
- Practical knowledge of Food & Beverage operations, including service standards, menu familiarity, and basic understanding of hygiene and safety requirements.
- Previous experience in a restaurant, hotel, or hospitality role in a supervisory or senior service position.
- Ability to work flexible hours, including mornings, evenings, weekends, and holidays as needed.
- Strong organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment.
- Comfortable using basic reservation, POS, and hotel systems; additional language skills, particularly Lithuanian and English, are an advantage.
- Oversee all breakfast service operations, ensuring efficient setup, smooth service flow, timely replenishment of buffet items, and a positive guest experience during peak morning hours.
- Monitor and maintain the highest standards of cleanliness, food safety, and hygiene throughout all restaurant areas, ensuring full compliance with hotel policies and local health and safety regulations.
- Conduct regular inspections of dining, service, and food preparation areas to ensure exceptional presentation, sanitation, and operational standards.
