Overview
Regional Lead-Hotels Jobs in Delhi, India at Scapia
Title: Regional Lead-Hotels
Company: Scapia
Location: Delhi, India
Scapia! A credit card that’s out there to make travel happen for people, by converting their
everyday expenses into travel experiences. We’re a bunch of passionate people who work
together, brainstorm and debate with each other, and don’t stop until we're proud of our
work.
Customer delight tops everything else! We’ve worked hard to create an environment of
honesty and passion that sets everyone up for success.
About the role
We are looking for a seasoned Regional Manager to lead our hotel chains supply vertical across an assigned geography. This is a player-manager role — you will directly manage a team of KAMs while also owning the most strategic chain relationships yourself. You are accountable for the full P&L of your region, and will operate as the senior-most supply stakeholder for chain partners, internal teams, and leadership.
Key responsibilities
Team leadership & KAM management
• Lead, coach, and develop a team of KAMs managing domestic and regional hotel chains
• Set clear weekly and monthly targets — pipeline, conversions, go-lives, and revenue growth
• Drive structured reviews, pipeline discipline, and execution standards across the team
• Build a high-performance culture with strong accountability and minimal hand-holding
Strategic chain partnerships
• Personally own the most strategic chain accounts — HQ-level relationships with CEOs, CGOs, and Alliances heads
• Lead negotiations for multi-year, multi-property master agreements with major domestic chains
• Represent Scapia in high-stakes partner conversations — conference, industry events, and boardroom pitches
Business & commercial ownership
• Own the regional chains P&L — GMV, room nights, ADR, margin, and Scapia demand share
• Identify expansion opportunities — new chains, new geographies, new benefit structures
• Provide market intelligence to product, pricing, and BD Ops teams to sharpen the platform's competitive position
Cross-functional collaboration
• Work closely with the Supply Lead on team structure, hiring, and quarterly planning
• Coordinate with BD Ops to ensure onboarding quality and go-live timelines are consistently met
• Partner with product and tech teams to flag partner needs and influence the extranet and CM integration roadmap
What we are looking for
• 8–12 years of experience in hotel supply, OTA chain management, or hospitality BD — with at least 3 years in a team leadership role
• Established relationships at CXO and national accounts level across domestic hotel chains
• Strong commercial instinct — comfortable with P&L ownership and data-driven decision making
• Executive presence — able to represent Scapia credibly in high-stakes partner and industry settings
• Experience managing and developing field teams across multiple cities
• Postgraduate degree in Business Management or Hospitality preferred
