Overview
Receptionist Jobs in Riyadh, Saudi Arabia at FNRCO
Title: Receptionist
Company: FNRCO
Location: Riyadh, Saudi Arabia
Position: Receptionist
Job Summary :
The Receptionist serves as the first point of contact for FNRCO employees, clients, visitors, and service providers. The role is responsible for delivering a professional, welcoming, and efficient reception experience while supporting day-to-day office operations, visitor management, access control, workspace coordination, mail handling, and administrative services. The Receptionist plays a critical role in maintaining FNRCO's professional image and helping ensure a safe, organized, and productive workplace environment.
Key Responsibilities :
Front Desk & Visitor Management
• Welcome visitors, clients, candidates, and vendors in a professional and courteous manner. • Manage visitor registration, check-in, and check-out procedures. • Verify visitor identification and support compliance with security protocols. • Notify hosts upon visitor arrival and coordinate visitor escort requirements. • Maintain accurate visitor logs and records in line with applicable company retention requirements. • Offer appropriate hospitality services to visitors, including refreshments and basic office guidance.
Reception & Communication Services
• Answer incoming calls promptly and professionally. • Direct calls to the appropriate employees or departments. • Take and relay messages accurately. • Manage the reception mailbox and respond to general office inquiries. • Maintain high standards of customer service and professional communication at all times.
Access Control & Security Support
• Issue and support activation of employee and visitor access cards as authorized. • Support building access procedures and visitor access coordination. • Monitor reception-related security systems and escalate issues when required. • Partner with security personnel to support workplace security procedures. • Support emergency response procedures as instructed by Workplace Operations.
Workplace Operations Support
• Assist with workspace reservations and meeting room bookings. • Coordinate catering requests and meeting support services. • Manage office stationery and reception supplies. • Support mailroom and courier operations, including inbound and outbound shipments. • Coordinate printing, translation, and other office support requests. • Maintain reception area cleanliness and professional presentation.
Administrative Responsibilities
• Maintain accurate records and reports related to reception activities. • Support monthly access card reconciliation and office administration tasks. • Process routine documentation and office service requests. • Assist with inventory tracking for office consumables and supplies. • Ensure adherence to Accenture policies and workplace standards.
Required Qualifications :
• Diploma or Bachelor's degree in Business Administration, Hospitality, Office Management, or a related field. • 1-3 years of experience in reception, front office, customer service, or workplace operations. • Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and Teams. • Fluency in Arabic and English, spoken and written. • Experience working in a multinational or corporate office environment is preferred. • Nationality Requirement: Saudi Arabia
Key Competencies
• Customer & Communication Exceptional customer service; professional communication; strong interpersonal skills. • Organization & Execution Attention to detail; time management; ability to manage multiple priorities. • Professional Judgement Confidentiality; problem-solving; calm handling of visitor and service issues. • Collaboration Ability to coordinate with Workplace Operations, security, employees, and service providers
