Part-time Room Attendant Jobs in Old Toronto, Canada at Sonesta Hotels
Location: Old Toronto
Description
Work Environment
Guest rooms with potential for guest facing contact.
Service Areas
All areas of facility
Physical Demands
Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Frequent bending, kneeling and reaching.
Ability to stand during entire shift.
Expected Hours of Work
Must be flexible to work variable days of the week to include weekends and holidays.
Must be flexible to work variable shifts (days, nights)
Ten hour shifts sometimes requires
Education and Experience
Housekeeping experience in hotels preferred.
Principle duties and responsibilities (Essential Functions) include:
Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
Clean and service rooms and areas according to established Sonesta standards and procedures including; making beds, dusting, vacuuming, disinfecting, sanitizing, removing trash, sweeping, mopping and polishing.
Complete all pre-cleaning duties, including but not limited to; replenishing guest supplies, prepping cleaning supplies, and linen for housekeeping shift.
Replenish chemical bottles.
Check stocking levels of all consumables and replace when appropriate.
Protect company assets and make sure equipment is working correctly.
Complete accurately, and in a timely manner, any assigned paperwork.
Report room status through hotel established system.
Notify supervisor of any missing items from the guest room (irons, hair dryers, ice buckets, remote controls etc.)
Notify supervisor on any damages, defects, needed maintenance repairs and disturbances.
Deal with reasonable complaints/requests with professionalism and patience.
Handle all lost and found items according to established procedures.
Ensure overall guest satisfaction.
Display professional appearance and demeanor at all times.
Adhere to all housekeeping procedures and company policies.
Attend departmental pre-shift and mandatory meetings.
Ensure all amenities in checkout rooms are replaced and put back in order.
Perform other duties as requested by management.
Qualifications and Skills
Excellent organizational skills and attention to detail.
Prioritization and time management skills.
Able to maneuver linen carts weighing up to 140lbs.
Able to work quickly without compromising quality.
Ability to work with little supervision and maintain a high level of performance.
Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
Ensure overall guest satisfaction.
Additional Job Information/Anticipated
Pay Range
$22.03 to $24.48/hour pay rate outlined follows contract requirements.
This is a unionized role.
WHO WE ARE
We are an organization made up of people, thoughts and ideas – all working towards fulfilling our simple mission:
We will achieve our mission by being passionate about exceeding expectations – by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.
Accessibility for Ontarians with Disabilities Act (AODA)
The Yorkville Royal Sonesta Hotel is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you need accommodation, please let Human Resources know.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to the following protected grounds under The Ontario Human Rights Code or any other characteristic protected by local, Provincial , or Federal laws, rules, or regulations.
Age
Ancestry, colour, race
Citizenship
Ethnic origin
Place of origin
Creed
Disability
Family status
Marital status (including single status)
Gender identity, gender expression
Receipt of public assistance (in housing only)
Record of offences (in employment only)
Sex (including pregnancy and breastfeeding)
Sexual orientation.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a…
Title: Part-time Room Attendant
Company: Sonesta Hotels
Location: Old Toronto, Canada
Category:
