Overview
Office Concierge Jobs in New York, NY at Trident Consulting
Title: Office Concierge
Company: Trident Consulting
Location: New York, NY
Trident Consulting is seeking a ”Office Concierge”. A global leader in business and technology services.
Role: Office Concierge
Location: New York, NY (Onsite – In Office 5 days per week)
Type: Contract
Rate: $28/hr. – $30/hr.
About the Role
As a member of the Global Real Estate & Workplace Services team (GREWS), the Workplace Services Concierge must have a passion for hospitality and customer service, ensuring every in-office experience is functional, productive, and memorable for our fellow Clients and visitors alike. The individual must maintain a continuous focus on delivering world class service, with a hospitality-first mindset infused within every interaction. The individual must have the ability to work independently and adhere to pivotal business and operational timelines and service deliverables.
What You’ll Do
- Serve as the main point of contact for visitors, greeting and welcoming guests to the site, directing them appropriately and notifying company employees of the visitor arrival
- Assist with company local events & meetings (onsite/offsite conference room reservations, catering, décor, coordination, etc.)
- Assist with pre-event coordination and planning, room/space set-up, and post-event reset of physical spaces including training and conference rooms
- Assist in the execution of all in-office workplace service events and/or employee activities, partnering with the broader workplace services team to ensure experiences are timely and equitable for all
- Support new-hire and onboarding process including workspace preparation, arrival and access credentials, and site familiarization
- Maintain security by following approved procedures, in partnership with Global Physical Security
- Maintain safe and clutter-free reception area, serving as the first impression moment for arrivals to the Client offices
- Serve as the local subject matter expert for visiting staff as it relates to hotels, restaurants, team building activities, and general area knowledge
- Respond to all workplace inquiries, assesses needs or issues, and takes the necessary corrective action. Follow-up with proper leadership escalation or documentation where necessary
- Procure office supplies and maintain accurate inventory levels; including but not limited to snacks/supplies for break area, copy center, shipping/courier supplies
- Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.)
- Office administration tasks as necessary (vendor setup, purchase orders, invoice processing, etc.)
What You’ll Need
- Minimum of 2 years professional experience
- Workplace Services, Reception, Front Desk or Concierge related experience preferred. Previous hotel/hospitality front-of-house experience is also welcome
- Exceptional written and verbal communication skills, including the ability to communicate with all levels of staff, clients, and external professionals
- Experience interacting with people at all levels, including senior management
- Basic understanding of local building and fire codes, Fire Life Safety plans, and Environmental Health & Safety standards is welcome
- Demonstrated ability to work independently and prioritize multiple tasks
- Flexibility to perform job tasks outside of job description when necessary
- High level of integrity and ethics, with the ability to maintain confidentiality
- Strong working knowledge of Microsoft Office and Google Suite products
About Trident
Trident Consulting is an award-winning staffing and consulting firm headquartered in San Ramon, CA. Since 2005, we’ve partnered with Fortune 500 and high-growth companies to deliver high-quality talent across technology, engineering, business operations, and professional services.
We specialize in contract, contract-to-hire, and direct hire placements, supporting roles across IT, data & analytics, cloud, cybersecurity, finance & accounting, HR, operations, and more. With a strong focus on hard-to-fill and niche positions, our global recruiting engine enables us to deliver speed, quality, and scale.
