Overview
Job Title Jobs in Brisbane, Queensland, Australia at Potentia Solutions Leisure
Title: Job Title
Company: Potentia Solutions Leisure
Location: Brisbane, Queensland, Australia
Company Description Potentia Solutions Leisure is a hospitality leader with over two decades of global experience, pioneering approachable lifestyle dining, luxury, and nightlife in Brisbane. The company operates a dynamic portfolio of seven unique concepts, including rooftops, restaurants, bars, cafés, and family entertainment venues, with new projects in development. Known for experience-driven destinations, Potentia Solutions Leisure offers end-to-end solutions in concept creation, project management, marketing, management, franchising, and consultancy. The team combines carefully sourced, idyllic locations with creative innovation, sophisticated yet approachable design, and professional operations. This environment provides hospitality professionals with opportunities to grow, contribute ideas, and help shape Brisbane’s lifestyle dining scene.
Role Description This is a full-time, on-site role based in Brisbane, QLD. The role is responsible for supporting the daily operations of one or more venues, ensuring a consistently high standard of guest experience and service. Key tasks may include coordinating with front-of-house and back-of-house teams, overseeing service delivery during trading hours, and assisting with staff scheduling and training. The role will also support venue marketing initiatives, help implement promotions or events, and maintain brand standards across all touchpoints. Collaboration with management to monitor performance, uphold safety and compliance requirements, and identify opportunities for operational improvements is a core part of the position.
Qualifications
- Experience in hospitality operations, ideally within restaurants, bars, nightlife, or lifestyle venues.
- Strong customer service and guest experience skills, with a focus on creating welcoming, inclusive environments.
- Proven ability to coordinate teams, communicate clearly, and work effectively with diverse colleagues and stakeholders.
- Solid organizational and time management skills, with the ability to prioritize in a fast-paced, service-driven setting.
- Familiarity with basic venue administration such as scheduling, reporting, and compliance is advantageous.
- Comfort with learning venue systems and technology, including POS and reservation platforms.
- Availability to work a flexible schedule, including evenings, weekends, and public holidays as required by hospitality operations.
- Previous experience in Brisbane’s hospitality scene and an understanding of local guests’ expectations are a plus.
