Overview
Hotel Operations Executive Jobs in Antalya, Türkiye at Confidential
Title: Hotel Operations Executive
Company: Confidential
Location: Antalya, Türkiye
Key Responsibilities
- Manage post-sales hotel booking operations
- Who can handle requests such as on-spot issues, relocation cases, cancellation and amendment requests.
- Coordinate with suppliers and hotels to resolve operational matters
- Ensure SLA compliance and timely case handling
- Provide clear communication and support to internal and external stakeholders
- Take ownership of cases until full resolution
Requirements
- Experience in OTA, DMC, hotel operations, or travel industry
- Strong understanding of post-booking processes
- Ability to manage urgent and critical cases efficiently
- Excellent communication and problem-solving skills
- Fluent in English (mandatory)
- Arabic is a strong plus
- Ability to work independently in a remote setup
What We Offer
- USD-based salary
- 2 days off per week
- Fully remote working model (Antalya base)
- Dynamic and fast-growing environment
