Overview
Hands-On Operations Manager at MRG Group Jobs in Toronto, Canada at The MRG Group
Step into the Operations Manager role at Gibbons Irish Pub, part of MRG Group in Toronto, ON, and enhance every guest’s experience. This vibrant hands-on leadership role is crucial for seamless service delivery and team engagement.
As Operations Manager, you will report to the General Manager and focus on Front Of House operations, leading a proactive team to ensure exceptional hospitality.
Your role includes maintaining high standards during service and engaging with guests to foster a lively atmosphere.
Key Responsibilities:
• Direct day-to-day operations with an energetic service focus
• Inspire FOH team members to deliver standout guest experiences
• Create and manage work schedules aligned with peak traffic
• Conduct engaging pre-shifts and service check-ins
• Collaborate seamlessly with Marketing and Culinary teams
Requirements:
• Minimum of 2 years in a hospitality leadership role
• Strong skills in conflict resolution and team development
• Valid Smart Serve certification required
• Availability for weekends and holidays
• Ability to maintain organization in operations
Elevate the guest experience and drive team performance at Gibbons Irish Pub.
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Title: Hands-On Operations Manager at MRG Group
Company: The MRG Group
Location: Toronto, Canada
Category: