Overview
Guest Services Agent – Archive Hospitality Jobs in Toronto, Canada at Archive-Hospitality
Embrace a full-time role as a Guest Services Agent with Archive Hospitality Group. Provide excellent customer service and manage hotel reservations in an office or remote setting.
This position combines exceptional customer service skills with a focus on managing reservations. You will work in the Greater Toronto Area, ensuring a seamless booking experience for guests. The ideal candidate possesses strong attention to detail, communication skills, and a passion for hospitality, reporting directly to the Guest Services Manager.
Key Responsibilities:
• Process reservations for accommodations and dining efficiently
• Address customer inquiries and resolve issues promptly
• Manage and update reservation systems accurately
• Maintain effective communication with customers and departments
• Acquire knowledge about hotel products, services, and promotions
Requirements:
• High school diploma required; hospitality certifications preferred
• Proven experience in customer service, preferably in hospitality
• Excellent communication skills in English (verbal and written)
• Strong computer and property management system skills
• Availability to work flexible schedules, including weekends
Elevate your career with Archive Hospitality by delivering outstanding guest service and assisting with reservations management.
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Title: Guest Services Agent – Archive Hospitality
Company: Archive-Hospitality
Location: Toronto, Canada
Category:
