Overview
Guest service agent Jobs in Saskatoon, Canada at HAC Québec société en commandites
- Work Term:
Permanent
- Work Language:
English
- Hours:
40 hours per week
- Education:
Bachelor’s degree
- Experience:
1 year to less than 2 years
- Hospitality industry
- Hotel, motel, resort
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests’ departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
- Computerized bookkeeping system
- Internet
- Opera
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Client focus
- Excellent oral communication
- Flexibility
- Organized
- Team player
- Resourcefulness
- Early morning
- Evening
- Morning
- Night
- Day
- Weekend
- Dental plan
- Disability benefits
- Health care plan
- Group insurance benefits
- Long-term care insurance
- Free parking available
- Learning/training paid by employer
- Other benefits
- Team building opportunities
- Parking available
- Wellness program
- Participates in a government or community program or initiative that supports youth employment
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
Work setting
Tasks
Computer and technology knowledge
Work conditions and physical capabilities
Personal suitability
Employment terms options
Employment terms options
Health benefits
Financial benefits
Long term benefits
Other benefits
Support for youths
Title: Guest service agent
Company: HAC Québec société en commandites
Location: Saskatoon, Canada
Category:
