Overview
Guest Service Agent Jobs in Goose Creek, USA at Dormont Manufacturing Co
Position: Guest Service Agent-4
Property
Location:
#10 Carolina Point Parkway – Greenville, South Carolina 29607
Benefits
- Incentives – Quarterly bonus opportunity up to $3,200 annually (bonus separate from base salary)
- Work‑life balance – Flexible scheduling, paid time off, hotel discounts and free room nights
- Career growth – Mentorship, cross‑training, development plans, management training, and more – over 200 internal promotions this year
- Health and well‑being – Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
- Retirement – Company‑matched 401(k)
- Award‑winning – Ranked among Newsweek’s America’s Greatest Workplaces 2025
What you will do
- Assist guests in a friendly, efficient, courteous, and professional manner.
- Perform front desk related functions: checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.
- Assist with breakfast and 5:30 p.m. Kickback service, including food preparation, set up, guest service (host or bartender), and clean‑up.
- Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co‑workers.
- Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
What we expect of you
- Warm and friendly manner in relating to and interacting with the public.
- Demonstrated attention to detail while handling multiple tasks simultaneously.
- Familiarity with handling money, making change, and using office machines in day‑to‑day activities.
- Ability to speak and receive direction (written and verbal) in English.
- Willingness and ability to work alone as scheduled.
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Title: Guest Service Agent
Company: Dormont Manufacturing Co
Location: Goose Creek, USA
Category:
