Overview
Guest Relations Executive Jobs in Gurugram, Haryana, India at Anant Raj Limited
Title: Guest Relations Executive
Company: Anant Raj Limited
Location: Gurugram, Haryana, India
Company Description
Anant Raj Limited is a leader in India’s real estate industry, recognized for its customer-centric excellence, innovation, and engineering prowess. With a legacy built on commitment and quality, the company focuses on creating strong foundations for a prosperous future. Renowned for expertise across various real estate verticals, Anant Raj Limited consistently delivers outstanding projects of diverse sizes and scopes. The company is backed by a highly skilled team dedicated to achieving excellence and exceeding customer expectations.
Role Description
We are seeking a professional and customer-focused Guest Relations Executive to serve as the first point of contact for visitors, prospective customers, channel partners, and stakeholders. The ideal candidate will ensure a warm and seamless guest experience while supporting the sales team through effective visitor management, customer engagement, and administrative coordination.
Key Responsibilities
Guest & Visitor Management
• Welcome and assist all visitors, customers, channel partners, and stakeholders visiting the sales gallery, project site, or corporate office.
• Ensure a professional and positive first impression of the brand.
• Maintain visitor records and coordinate appointments with relevant team members.
• Provide information about projects, amenities, and company offerings as required.
Front Office Administration
• Manage reception and front desk operations.
• Handle incoming calls, emails, and visitor inquiries.
• Maintain reception, waiting lounge, and experience center areas to company standards.
• Coordinate hospitality arrangements for visitors and guests.
Qualifications & Skills
• Graduate in any discipline.
• 2–5 years of experience in guest relations, customer service, hospitality, front office, or real estate.
• Excellent verbal and written communication skills.
• Strong interpersonal and relationship management abilities.
• Professional appearance and customer-centric attitude.
Preferred Experience
• Prior experience in real estate, hospitality, luxury retail, or customer-facing environments.
• Experience managing customer interactions at sales galleries, experience centers, or project sites.
