Overview
General Manager – Aera Jobs in Toronto, Canada at OLIVER & BONACINI
Company Description
Located on the 38th floor of The Well, Aera is an upscale flagship restaurant featuring a cocktail bar, sushi counter, and luxuriously appointed dining room and rooftop terrace overlooking the city. Paying homage to 21st century American cooking, the menu highlights a seasonal raw bar, a handsome selection of steaks and chops, and inventive twists on classic comfort food. With the goal of giving each and every guest a truly memorable dining experience, our team is passionate about providing polished, attentive, and intuitive hospitality at every turn.
Benefits
- Shared gratuities
- Paid vacation, sick, and personal day
- Dining allowance & clothing allowance
- Discounted gym membership
- Access to our Employee Assistance Program for confidential support
- Group life and disability insurance
- 50% dining discount at all O&B restaurants for you and up to three guests
- RRSP matching
- Employee Referral Program
- Professional Development Fund
- Join one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await!
Job Description
As the General Manager at Aera, you’ll lead a high-performing team to deliver exceptional guest experiences all year round. You’ll oversee all aspects of daily operations, from elevated service and a world-class beverage program to creating a vibrant late-night lounge atmosphere that encourages guests to linger, celebrate, and return. While driving operational performance, revenue growth, and brand presence, you will play a key role in shaping memorable experiences, inspiring your team, and contributing to the success of a dynamic, industry-leading hospitality destination.
The Day to Day:
- Manage and oversee daily operations, ensuring seamless service execution across the dining room, bar, and lounge environments while maintaining the elevated standards expected of an O&B flagship property.
- Maintain comprehensive knowledge of all food and beverage menus, championing a refined dining experience alongside a best-in-class cocktail and beverage program that encourages guests to extend their evening.
- Partner with the management team to plan, curate, and execute a dynamic calendar of live entertainment and special events that drive guest engagement and brand presence.
- Collaborate with marketing and leadership teams to contribute creative ideas and initiatives that support brand awareness, guest acquisition, and ongoing promotion of the concept.
- Build and maintain strong relationships with guests, team members and senior leadership, fostering a culture of excellence, accountability, and exceptional service, consistent with O&B values and service philosophy.
- Lead, inspire, and develop the management and front-line teams to consistently exceed service expectations and performance standards, while upholding O&B operational and leadership standards.
- Oversee financial and operational reporting including sales performance, payroll, scheduling, inventory control, and labour management, ensuring accurate reporting and alignment with senior leadership.
- Ensure compliance with all health, safety, security, and licensing requirements, maintaining a safe, professional, and high-performing environment for guests and staff.
- Identify opportunities for operational improvement, revenue growth, and cost efficiencies while maintaining premium guest experience standards.
Qualifications
- Progressive senior management experience within the hospitality industry, ideally in premium, high-volume restaurants recognized for both exceptional dining and a vibrant social atmosphere.
- In-depth knowledge of hospitality operations, elevated service standards, and guest experience design within refined dining and vibrant bar and lounge environments.
- Strong knowledge of food and beverage operations, including wine, spirits, cocktail programs, and beverage cost controls; WSET or equivalent beverage education considered an asset.
- Demonstrated ability to provide strong, visible leadership in a fast-paced, high-performance environment, with experience motivating, coaching, and developing large teams.
- Excellent communication and interpersonal skills, with the ability to build strong relationships…
Title: General Manager – Aera
Company: OLIVER & BONACINI
Location: Toronto, Canada
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