Overview
General Manager Jobs in Plymouth, UK at Compass UK & Ireland
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
Free meals Contributory pension scheme Grow your career with our Career Pathways and My Learning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Are you an experienced General Manager with a passion for delivering exceptional food, hospitality and facilities services?
We’re looking for an inspirational leader to take overall responsibility for a large, multi-service contract in Plymouth , overseeing catering, hospitality and cleaning operations within a prestigious education environment. This is an excellent opportunity for someone who thrives in a fast-paced, customer-focused setting and enjoys leading high-performing teams while driving commercial success. About the Role As General Manager, you’ll have full accountability for the successful delivery of catering, hospitality and cleaning services across multiple outlets.
You’ll be the senior onsite representative, building strong client relationships while ensuring operational excellence, financial performance and outstanding customer experiences. Leading from the front, you’ll inspire your management team, drive innovation, ensure contractual compliance and create a culture focused on quality, safety, continuous improvement and exceptional service. What You’ll Be Doing Provide strategic and operational leadership across all catering, hospitality and cleaning services.
Act as the senior onsite contact, developing strong partnerships with clients and key stakeholders. Deliver all contractual KPIs and service level agreements consistently. Drive commercial performance by increasing revenue, managing costs and maximising profitability. Prepare and present monthly, quarterly and annual business reviews. Oversee retail, hospitality and event operations to deliver an exceptional customer experience. Develop and implement marketing and promotional plans to increase customer engagement and sales.
Manage budgets, labour costs, food costs and gross profit to achieve financial targets. Ensure full compliance with food safety, health & safety and allergen management standards. Recruit, coach and develop managers and frontline colleagues, creating clear succession plans. Identify opportunities for contract growth, innovation and continuous improvement. About You You’ll be an experienced General Manager with a proven track record of leading large-scale catering and integrated facilities operations.
You’ll also have:
Designated Premises Supervisor (License Holder Requirement) Extensive experience managing complex multi-outlet, seven-day-a-week operations. Experience managing catering, hospitality and cleaning services. Strong commercial awareness with experience managing budgets, labour and food costs. Excellent stakeholder management and client relationship skills. A proven ability to lead, motivate and develop large teams. Experience driving sales growth while maintaining exceptional service standards. A passion for delivering high-quality food and customer experiences.
Excellent communication, organisational and problem-solving skills. Strong IT skills and experience using operational management systems.
Experience with in contract catering, higher education, education, hospitality or facilities management.
What We Offer We believe in rewarding our people with a comprehensive benefits package including:
Competitive salary Contributory pension scheme Career Pathways and My Learning development programmes Digital GP and healthcare support for you and your immediate family Exclusive travel discounts with TUI, Expedia, and many…
Title: General Manager
Company: Compass UK & Ireland
Location: Plymouth, UK
Category:
