Overview
Front Office Supervisor, Bashundhara SuperGolf – For Sanvir Bashundhara Group- Job ID: 1493391 Jobs in Dhaka, Bangladesh at Bdjobs.com
Title: Front Office Supervisor, Bashundhara SuperGolf – For Sanvir Bashundhara Group- Job ID: 1493391
Company: Bdjobs.com
Location: Dhaka, Bangladesh
Sanvir Bashundhara Group is looking for Front Office Supervisor, Bashundhara SuperGolf
Job Description / Responsibility
· Supervise daily front office activities and ensure all arrival touchpoints (valet, entrance, lobby, reception) are fully operational.
· Monitor occupancy and guest flow, optimize staffing levels, and ensure valet service meets the performance target.
· Direct front office staff, assign duties, conduct pre-shift briefings, and ensure attendance, grooming, and performance standards.
· Deliver high service standards by greeting guests as soon as possible, managing wait times, and resolving complaints promptly.
· Coordinate VIP arrivals, ensure amenities, provide personalized service, and manage corporate group check-ins efficiently.
· Work closely with Operations, F&B, Security, Housekeeping, and Facilities to ensure seamless service delivery.
· Enforce safety protocols across guest areas, conduct inspections, and ensure safe valet and access control practices.
· Complete opening/closing checklists, report incidents and guest feedback, and ensure smooth handover between shifts.
Educational Requirements
Bachelor`s degree in Hospitality Management, Business Administration, or related field.
- Skills Required: Teamwork, Team Player
Experience Requirements
- At least 3 year(s)
- The applicants should have experience in the following business area(s):
- Multinational Companies,Hospital,Hotel,Restaurant,Group of Companies,Resort,Golf Club
Additional Requirements
- Minimum 3 years of front office, guest services, or hospitality experience; minimum 1 year in a supervisory role.
- Proven ability to lead a team, manage conflict, and make decisions under pressure.
- Deep commitment to guest satisfaction and service excellence
- Excellent verbal and written communication in English and Bengali
- Proficiency in Microsoft Office, booking systems, valet management software (preferred)
- Ability to work rotating shifts including evenings, weekends, and public holidays
Job Location
Dhaka (Vatara)
