Overview
Front Office: Rooms Controller (Supervisory) Jobs in Metro Manila at Grand Westside Manila Bay
Title: Front Office: Rooms Controller (Supervisory)
Company: Grand Westside Manila Bay
Location: Metro Manila
The Rooms Controller is responsible for managing room inventory, assignments, and status coordination to ensure smooth guest check-in and stay experience.
Key Responsibilities:
- Monitor and control room inventory and availability
- Assign rooms based on guest preferences, arrivals, and priorities (VIPs, groups, walk-ins)
- Coordinate with Housekeeping and Front Office for real-time room status updates
- Ensure room readiness for arrivals and minimize waiting time
- Handle room discrepancies (vacant/occupied, out-of-order, etc.)
- Support Front Desk in managing overbooking and room allocation strategy
- Maintain accurate records in the PMS system
