Overview
Front Office Associate Jobs in Greater Bengaluru Area at Shilton Hospitality Pvt Ltd
Title: Front Office Associate
Company: Shilton Hospitality Pvt Ltd
Location: Greater Bengaluru Area
Company Description
Shilton Hospitality Pvt Ltd is a diverse hospitality organization known for its business hotels, resto-bars, catering services, music festivals, and leisure resorts. The company is committed to delivering exceptional customer experiences across its wide range of offerings. With a strong focus on comfort and quality, Shilton Hospitality Pvt Ltd provides innovative services to meet the evolving needs of its guests. Its establishments are designed to cater to both business and leisure travelers, ensuring memorable stays and events.
Role Description
This is a full-time on-site role for a Front Office Associate, based in the Greater Bengaluru Area. Responsibilities include welcoming guests and providing excellent customer service, handling check-ins and check-outs, managing phone inquiries with professional phone etiquette, and performing general receptionist duties. The role also involves responding to guest queries, ensuring smooth front office operations, and delivering a high standard of hospitality.
Qualifications
- Proficient in Phone Etiquette and Receptionist Duties
- Strong Customer Service and Check-in skills
- Excellent Communication skills with a polite and professional demeanor
- Ability to manage time efficiently and handle multiple tasks simultaneously
- Basic IT knowledge to work with reservation and front desk management systems
- Previous experience in the hospitality industry is an advantage
- High school diploma or equivalent; additional certifications in hospitality or customer service are a plus
