Overview
Front Desk Position Jobs in Cranbrook, Canada at Heritage Inn
Position: Full-Time Front Desk Position
Heritage Inn Hotel & Convention Centre in Cranbrook, British Columbia is hiring a Full-Time Front Desk Agent. This role emphasizes customer service excellence and meticulous attention to detail.
As a Front Desk Agent, you will register guests, manage room assignments, and field inquiries about hotel offerings. You will maintain daily records and handle guest accounts to ensure a smooth checkout process. A focus on professional appearance and compliance with dress codes is essential in our hospitality-focused environment.
Key Responsibilities:
• Register guests and assign rooms as per their reservations
• Maintain an organized record of room statuses and bookings
• Answer questions regarding hotel services and community resources
• Compile daily guest accounts and financial transactions
• Address any guest concerns efficiently and courteously
Requirements:
• Strong attention to detail in all tasks
• Proven communication and customer service skills
• Previous experience in hospitality preferred
• Commitment to professional appearance and standards
• Full-time commitment to support hotel operations
Join our team at Heritage Inn to enhance guest experiences in Cranbrook!
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Title: Front Desk Position
Company: Heritage Inn
Location: Cranbrook, Canada
Category:
