Overview
Front Desk Agent; Summer Seasonal Jobs in Whistler, Canada at Four Seasons
Position: Front Desk Agent (Summer Seasonal)
About the Role
As a Front Desk Agent at Four Seasons Resort and Residences Whistler, you welcome guests to the property, providing exceptional service during check‑in, stay, and departure. This role supports the Front Office Department and reports to the Front Office Manager.
Location
:
Four Seasons Resort and Residences Whistler, British Columbia.
Hourly Wage
: $23.00 – $24.25
What You Will Do
- Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
- Assist guests with inquiries related to hotel services, operating hours, key personnel, in‑house events, directions, and more.
- Respond to guest requests accurately and timely, both in person and by phone.
- Resolve guest complaints and find opportunities to personalize the service experience.
What You Bring
- One+ years’ experience in a luxury hotel or similar environment is an asset.
- Excellent interpersonal and communication skills.
- Cross‑cultural sensitivity and strong customer‑service orientation.
- Focus on guest centricity and understanding preferences.
- Previous experience with Opera PMS preferred.
- Ability to quickly and positively establish rapport.
- Bilingual candidates, current Four Seasons employees, and those with prior luxury‑hotel experience receive priority consideration.
- Strong command of English, both written and oral, required.
- Excellent commitment to service and teamwork.
- Great attention to detail and ability to work in a fast‑paced environment.
- Must have current work authorization in Canada.
What We Offer
- Competitive wages recognizing skills and experience.
- Affordable staff accommodation in scenic Whistler.
- Leisure benefit: seasonal ski pass or winter leisure allowance.
- Employee recognition and events, including employee of the month and service milestones.
- Wellness activities such as yoga, e‑bike rides, and creative workshops.
- Complimentary meals every shift in the staff cafeteria.
- Paid time off, including vacation days and floating holidays per year.
- Excellent training and development programs to support professional growth.
- Exclusive discount and travel programs with Four Seasons worldwide.
Schedule & Hours
The front desk is open 24/7 throughout the year. The Front Desk Agent must be flexible to work mornings, evenings, weekends, and holidays.
Equal Opportunity Employer
Our organization is an equal‑opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability, or any other basis protected under provincial or federal laws.
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Title: Front Desk Agent; Summer Seasonal
Company: Four Seasons
Location: Whistler, Canada
Category:
