Overview
Food & Beverage Supervisor Jobs in Carrigaline, County Cork, Ireland at Carrigaline Court Hotel & Leisure Centre
Title: Food & Beverage Supervisor
Company: Carrigaline Court Hotel & Leisure Centre
Location: Carrigaline, County Cork, Ireland
Full Time Position in Collins Bar
5 days over 7 days
- To liaise with all HOD's on a daily basis to ensure sufficient staffing levels.
- To manage all bookings
- To supervise Collins bar and day-to-day operations within budgeted guidelines and to the highest standards
- Preserve excellent levels of internal and external customer service
- Identify customer's needs and respond proactively to all of their concerns
- Lead F&B team by attracting, recruiting, training and appraising talented personnel
- Establish chedules, policies and procedures
- Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
- To assist in the daily operation of Food & Beverage department
- To be operationally responsible for the service delivery and standards throughout the F&B department building when on Duty.
- To ensure that the highest level of cleanliness is upheld in all areas of responsibility.
- Is highly visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction, effectively responds to guest problems and complaints.
- To be operationally responsible for the service delivery and standards throughout the bar when on Duty.
- Ensure that the back of house areas are in clean and proper condition.
- To handle all complaints in a calm, organized and discreet manner ensuring complete service recovery every time.
- To get involved in and carry out training in the hotel.
