Overview
Food And Beverage Operations Manager Jobs in Sandanski Municipality, Blagoevgrad, Bulgaria at Skill Force Ltd.
Title: Food And Beverage Operations Manager
Company: Skill Force Ltd.
Location: Sandanski Municipality, Blagoevgrad, Bulgaria
Our customer is a destination where hospitality, wine, nature, art and meaningful experiences come together. The estate includes a luxury hotel operation, winery, wine bar, event spaces, equestrian facilities and multiple food & beverage concepts developed around terroir cuisine, wine culture and elevated guest experience. The Food & Beverage Operations Manager will be responsible for overseeing and coordinating all F&B operations across the estate, combining strategic thinking, financial discipline and team leadership with a highly practical and hands-on approach during service and events.
Responsibilities:
- Overall F&B Operations: Oversee the daily operations of all F&B outlets across the estate; ensure smooth coordination between hotel restaurants, winery restaurant, bars and event operations; standardize operational procedures, service quality and guest experience across all venues; build synergy between outlets through staff cross-training and operational flexibility; support the opening, setup and operational launch of the winery restaurant and equestrian center bar; maintain visible leadership presence during service periods and major functions
- Catering & Events: Lead and coordinate indoor and outdoor catering operations; oversee banquet setup, execution and breakdown for weddings, corporate events, wine dinners and estate functions; work closely with Sales, Events and Operations teams on planning and execution; ensure operational readiness for high-profile VIP and large-scale events; be available on-site during major functions, weekends and peak operational periods
- Team Leadership & People Management: Recruit, train and mentor outlet managers, supervisors and service teams; conduct regular operational meetings and daily briefings; develop a culture of accountability, teamwork and service excellence; support employee development through coaching and structured training; lead performance reviews, scheduling and productivity management; maintain high staff engagement and reduce turnover
- Financial & Commercial Management: Prepare and monitor outlet budgets, forecasts and operational targets; analyze sales performance, average checks, covers, beverage cost and labor cost; drive profitability through menu engineering and operational efficiencies; monitor inventory, stock control, wastage and breakage prevention; ensure strong cash handling and financial discipline; prepare regular operational and financial reports for management
- Food & Beverage Development: Collaborate with chefs and management on concept development and menu strategy; support seasonal menu launches, promotions and special culinary events; develop beverage programs with strong focus on wine, local products and pairings; monitor market trends and competitor positioning; ensure consistency between the brand philosophy and the guest experience across all outlets
- Guest Experience & Brand Standards: Maintain exceptional service standards aligned with luxury hospitality expectations; handle guest feedback, complaints and recovery professionally; build relationships with key guests, partners and event organizers; support customer loyalty initiatives and guest engagement programs; ensure the F&B experience reflects the values and identity of the estate
- Hygiene, Safety & Compliance: Ensure HACCP and food safety compliance across all operations; conduct regular inspections of kitchens, bars, storage and public areas; maintain health & safety standards and operational compliance; monitor cleanliness, maintenance and operational readiness of all outlets
- Reporting: Writing monthly or weekly reports for the Hotel General Manager and Operations Manager
Requirements
- Minimum 5 years of senior F&B management experience in international hotel brands, luxury resorts or large hospitality operations
- Strong background in catering, banquets and event operations; experience managing multiple outlets simultaneously
- Strong operational and financial understanding of F&B departments
- Exceptional leadership skills with the ability to inspire and motivate a diverse team; hands-on leader with strong organizational skills
- Strong interpersonal and communication skills, both verbal and written; calm under pressure and capable of managing complex operations
- Commercial mindset combined with hospitality mentality; strong attention to detail and service standards
- Ability to work under pressure, handle multiple tasks simultaneously, and be flexible with irregular hours including weekends and peak operational periods
- A customer-focused, approachable and results-driven personality with strong problem-solving and decision-making abilities
- Proficient in the use of MS Office; knowledge of POS systems and F&B reporting tools is an advantage
- Experience with wine-focused hospitality concepts and understanding of luxury guest expectations is considered an advantage
- Experience in opening new venues or concepts is an advantage
- Bulgarian and English language proficiency;
- Willingness to be based in the Melnik/Sandanski region
The Company Offers:
- An exciting opportunity to become part of one of Bulgaria’s most ambitious hospitality and wine projects
- Dynamic environment combining hospitality, wine, art and events with long-term career development opportunity
- Competitive remuneration package
- Accommodation support if required; transportation allowance
- Stimulating bonus package based on sales results; staff discounts and estate benefits
- Opportunity to shape and develop new concepts and teams
