Overview
Food And Beverage Manager Jobs in Bakery Hill, Victoria, Australia at Ballarat Wildlife Park
Title: Food And Beverage Manager
Company: Ballarat Wildlife Park
Location: Bakery Hill, Victoria, Australia
Company Description Ballarat Wildlife Park is a family-owned zoo in regional Victoria, committed to the conservation and ethical care of Australian native and select exotic animals. Known for its successful breeding programs for endangered species such as Tasmanian devils, the Park contributes significantly to national and global conservation initiatives. It offers immersive wildlife experiences that promote education, sustainability, and a deeper connection between visitors and animals. Guests can enjoy hands-on encounters, including hand-feeding kangaroos and learning directly from keepers about current wildlife challenges. As a leader in wildlife conservation and public engagement, the Park continually advances animal care, breeding practices, and environmental stewardship.
Role Description The Food and Beverage Manager is responsible for overseeing all food and beverage operations at Ballarat Wildlife Park, ensuring high standards of service, safety, and guest satisfaction. This full-time, on-site role is based in Ballarat, VIC and involves managing café and kiosk operations, supervising team members, coordinating rosters, and monitoring stock levels and procurement. The role includes developing menus in line with visitor needs and park values, maintaining food safety and hygiene standards, and implementing efficient processes to optimize costs and quality. The manager will work closely with other departments to support events, group bookings, and seasonal promotions, while maintaining a welcoming and inclusive environment for visitors and team members.
Qualifications
- Demonstrated experience in food and beverage management within hospitality, tourism, or similar environments, including supervision of front-of-house and back-of-house operations.
- Strong leadership and people management skills, with the ability to train, coach, and motivate diverse teams and foster a respectful, inclusive workplace.
- Knowledge of food safety regulations, hygiene standards, and WHS requirements, with practical experience implementing compliance procedures.
- Proficiency in stock control, ordering, budgeting, and basic financial reporting, with attention to cost management and revenue growth.
- Excellent customer service and communication skills, with the ability to handle high visitor volumes, feedback, and complaints professionally.
- Ability to work on-site, including weekends, public holidays, and peak periods as required by park operations.
- Relevant qualifications in hospitality management, business, or a related field are highly regarded; equivalent experience will also be considered.
- Interest in wildlife conservation, education, or eco-tourism and a commitment to sustainability and ethical practices are beneficial.
