F&B Sales Executive (Banquet & Catering)

Overview

F&B Sales Executive (Banquet & Catering) Jobs in Muscat, Masqaţ, Oman at Desert Spring LLC

Title: F&B Sales Executive (Banquet & Catering)

Company: Desert Spring LLC

Location: Muscat, Masqaţ, Oman

Job Title: F&B Sales Executive – Banquet Sales, Outdoor Catering & Corporate Bookings

Department: Food & Beverage Sales

Reports To: Operation Manager / Asst. Operation Manager

Industry: Hospitality / Restaurant

Job Location: Muscat, Oman

Job Summary

The F&B Sales Executive is responsible for generating revenue through banquet sales, outdoor catering services, and corporate bookings. The role involves identifying new business opportunities, building strong client relationships, preparing proposals and contracts, coordinating events, and ensuring exceptional customer satisfaction. The executive will work closely with operations, culinary, and banquet teams to deliver successful events and achieve sales targets.

Key Responsibilities

Banquet Sales

• Promote and sell banquet facilities for weddings, social events, conferences, meetings, and private functions.
• Handle inquiries, conduct site inspections, and present event packages to prospective clients.
• Prepare customized quotations, contracts, and event proposals.
• Negotiate pricing and terms while maximizing revenue opportunities.
• Follow up on leads and convert inquiries into confirmed bookings.

Outdoor Catering Sales

• Develop and grow outdoor catering business for corporate events, exhibitions, weddings, and private gatherings.
• Identify new catering opportunities and establish partnerships with organizations and event planners.
• Conduct client meetings to understand event requirements and propose suitable catering solutions.
• Coordinate with kitchen and operations teams to ensure seamless event execution.
• Monitor customer feedback and maintain service quality standards.

Corporate Bookings & Business Development

• Prospect and acquire new corporate accounts and maintain relationships with existing clients.
• Generate business for corporate meetings, training programs, conferences, and employee events.
• Conduct sales calls, client visits, networking activities, and presentations.
• Develop annual corporate agreements and preferred vendor partnerships.
• Maintain an updated database of corporate clients and business opportunities.

Client Relationship Management

• Build long-term relationships with customers, event planners, travel agencies, and corporate decision-makers.
• Respond promptly to inquiries and provide professional customer service.
• Ensure high levels of client satisfaction before, during, and after events.
• Handle customer complaints and resolve issues efficiently.

Sales Administration & Reporting

• Prepare weekly and monthly sales reports.
• Maintain accurate records of leads, bookings, contracts, and revenue.
• Monitor market trends, competitor activities, and customer preferences.
• Achieve assigned sales targets and revenue goals.

Qualifications & Requirements

• Bachelor's degree or Diploma in Hospitality Management, Business Administration, Marketing, or related field.
• 2–5 years of experience in hospitality sales, banquet sales, catering sales, or corporate event sales.
• Strong knowledge of banquet operations, catering services, and event management.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in MS Office and CRM/sales management systems.
• Valid driving license preferred (for client visits and outdoor sales activities).

Key Skills

• Banquet & Event Sales
• Outdoor Catering Sales
• Corporate Account Management
• Business Development
• Customer Relationship Management (CRM)
• Negotiation & Closing Skills
• Revenue Generation
• Event Coordination
• Time Management
• Communication & Presentation Skills

Key Performance Indicators (KPIs)

• Monthly and annual sales revenue achieved.
• Number of banquet and catering bookings secured.
• Corporate accounts acquired and retained.
• Lead conversion rate.
• Customer satisfaction and repeat business percentage.
• Average event revenue and profitability.

Salary Range: Depending on experience, plus incentives/commission based on sales performance and revenue targets.