Overview
F&B Captain Jobs in Delhi, India at First Fiddle Restaurants
Title: F&B Captain
Company: First Fiddle Restaurants
Location: Delhi, India
Company Description
First Fiddle Restaurants, established in 1999, is a leader in India’s hospitality industry, known for revolutionizing fine dining and nightlife. With a portfolio of popular dining brands like 'Lord of the Drinks,' 'Tamasha,' and 'The Flying Saucer Cafe,' the company operates over 25 outlets across major cities including New Delhi, Mumbai, and Pune, serving more than 500,000 customers monthly. First Fiddle is committed to delivering exceptional customer experiences by catering to evolving tastes and maintaining high service standards. Recognized with numerous awards, including accolades from 'Times Nightlife' and 'Indian Restaurant Awards,' the company continues to be an industry pioneer. Under the leadership of Managing Director Priyank Sukhija, a recipient of the 'Restaurateur of the Year' award, First Fiddle continues to set milestones in the casual dining sector.
Role Description
We are seeking a full-time F&B Captain to lead and manage food and beverage services at one of our premier outlets in Delhi, India. This is an on-site role where you will oversee daily operations, ensure superior service standards, coordinate the team on shift, and provide exceptional guest experiences. You will also monitor overall service quality, adherence to cleanliness standards, as well as manage customer feedback to maintain satisfaction and brand excellence.
Qualifications
- Strong Supervisory Skills with the ability to lead and manage a team in a fast-paced environment
- Expertise in Service Standards and Food Service to ensure top-quality experiences for guests
- Exceptional Customer Service skills to address guest needs and ensure satisfaction
- Excellent Communication skills for interacting effectively with team members and customers
- Attention to detail and a proactive approach to problem-solving
- Educational background in hospitality management or a related field is preferred
- Prior experience in high-volume restaurants or F&B establishments is an advantage
