Overview
Expo Jobs in Bald Head Island, NC at Bald Head Island Club
Title: Expo
Company: Bald Head Island Club
Location: Bald Head Island, NC
Position Description Summary
Expediters are responsible for creating memorable dining experiences for our members through maintaining high culinary standards and producing top-notch products in a timely manner.
Role & Responsibilities
- Create a memorable dining experience for all Members and guests, continually providing excellent customer service with a high level of professionalism
- Assist in the daily operation of the culinary operations, as needed
- Ensure each dish that comes off the line is properly expedited, ensuring accuracy, professionalism, and proper plating
- Meticulously examine each dish, ensuring no part is missing and the order is correct
- Ensure all orders for tickets come out together and with the proper timing (i.e., apps before entrees, etc)
- Adhere to all health and sanitation codes and guidelines at all times
- Work the line as instructed, making exceptional dishes with plating and garnishments that represent Club standards
- Adhere to recipes, producing quality, high-end dishes consistently
- Understand all parts of the menu, being able to identify the parts each dish
- Manage incoming tickets, communicating with the line to ensure speed of service
- Ensure food leaves the kitchen in a timely manner, coordinating Food Runners
- Learn and master all recipes, kitchen protocols, and procedures
- Attend pre-shift meetings, noting any specials
- Maintain the organization of all storage areas and products, ensuring a clean work area
- Ensure proper cleanliness of the kitchen, adhering to all health and safety regulations
- Ensure adherence to all health codes, periodically checking compliance
- Maintain adequate ticket times for Member experience
- Complete all opening, closing, and side duties, as needed and instructed
- Help maintain food costs by decreasing waste
- Be detail-oriented and able to prioritize in a fast-paced environment
- Solve problems, work as a team, be a leader, and inspire happiness
- Maintain up-to-date credentials, certificates, and licenses, as applicable
- Commit to continuous professional development, keeping abreast with current industry trends, tools, technologies, and opportunities, attending conferences, seminars, and workshops as assigned
Qualifications & Education Requirements
- Proficient knowledge of kitchen operations
- Must possess attention to detail, follow-through, creativity, & a high level of motivation
- Ability to communicate effectively and professionally
- Willingness to learn and accept instruction
- Must possess a positive attitude and good work ethic
- High-end/Fine Dining culinary experience in a hospitality environment required
- Prior kitchen operations experience required
- High School Diploma or GED required
Other Accountabilities
- Because of the fluctuating demands of the Clubs' operation, it may be necessary for each employee to perform a multitude of different functions; therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as others are expected to help you while we foster a team environment. Therefore, you may be required to perform other tasks, as needed, that are not included in the above.
- Adhere to all of the various company written mandatory standards of operations, policies and procedures, manuals, memos, and other oral instructions.
Working Conditions
- Indoors, in a kitchen with loud noises
Physical Requirements
- Regularly required to sit, talk, hear, and use hands
- Must be able to stand for long periods of time
- Ability to lift and move heavy objects, in excess of 40 pounds
- Repetitive motions are required
- Ability to bend, squat, lift, kneel, and crouch
- Must be able to safely operate kitchen equipment
- Moderate to heavy lifting, pushing, and pulling is required
Attendance Expectations
- This position has an expected workload of 40 hours per week, barring circumstances when overtime may be required; off-season hours may differ
Reporting Structure
- Reports to: FOH Manager
