Overview
Executive Meeting Manager Jobs in Napa, CA at The Meritage Resort and Spa, Napa
Title: Executive Meeting Manager
Company: The Meritage Resort and Spa, Napa
Location: Napa, CA
The salary range for this opportunity is $70,400 to $72,000.
Position Summar
yThe Executive Meeting Manager (EMM) is responsible for driving group revenue through the solicitation, management, and conversion of small-to-mid-size group business (10–54 rooms). This role focuses on high-volume lead handling, short-term bookings, and maximizing revenue opportunities through strategic selling, efficient response, and strong client relationship management
.The EMM serves as a key liaison between Sales, Revenue Management, and Operations to ensure seamless execution from initial inquiry through turnover, while maintaining alignment with the property’s revenue strategy
.
What You Will Accompli
shKey Responsibiliti
esSales & Revenue Generati
- onManage and respond to all incoming group leads within the 10–54 room range in a timely and professional mann
- erDrive conversion of inquiries through strategic negotiation, pricing alignment, and proactive follow-
- upActively solicit new business through outbound prospecting, client outreach, and account developme
- ntAchieve and exceed assigned revenue, room night, and conversion targe
- tsIdentify opportunities to upsell guest rooms, meeting space, and ancillary servic
esAccount & Relationship Manageme
- ntBuild and maintain strong relationships with corporate clients, third-party planners, and repeat group accoun
- tsEnsure consistent communication throughout the sales cycle, from inquiry to contract executi
- onMaintain accurate and up-to-date client records in CRM syste
msCollaboration & Internal Alignme
- ntPartner closely with Revenue Management to ensure pricing, inventory control, and displacement strategies are align
- edCoordinate with Group Rooms, Reservations, and Event Management teams for seamless group executi
- onConduct detailed turnover of confirmed groups to operations teams, ensuring accuracy and completene
ssPipeline & Performance Manageme
- ntMaintain a strong and organized sales pipeline, ensuring all opportunities are actively manag
- edTrack lead activity, conversion metrics, and booking pace to support forecasting and reporti
- ngParticipate in regular sales meetings, strategy sessions, and performance revie
wsMarket Awareness & Strate
- gyMonitor market trends, competitor activity, and demand patterns within the assigned segme
- ntAdjust selling strategies to optimize performance during need periods and shoulder dat
- esContribute insights to support overall sales and revenue strate
gy
What You Will Br
ingQualificati
- onsBachelor’s degree in Hospitality, Business, or related field prefer
- red2–5 years of hotel sales or group sales experience, preferably in a luxury or resort environm
- entProven track record of achieving revenue and conversion targ
- etsStrong understanding of group sales processes, contracts, and negotiation strateg
- iesExperience with CRM systems (e.g., Delphi, Salesforce) and hotel systems prefer
- redExcellent communication, organizational, and time management ski
- llsAbility to manage a high-volume workload with attention to detail and responsiven
essKey Competenc
- iesResults-driven with strong revenue fo
- cusHigh sense of urgency and responsiven
- essStrong negotiation and closing ski
- llsCollaborative and cross-functional mind
- setDetail-oriented with strong organizational discipl
- ineCustomer-focused with a commitment to service excelle
nceSuccess Metr
- icsRevenue production (room nights and total group reven
- ue)Lead response time and conversion r
- atePipeline health and booking p
- aceClient satisfaction and repeat busin
- essAlignment with revenue strategy and need period product
ionWork Environm
- entFast-paced, deadline-driven sales environm
- entRequires coordination across multiple departme
- ntsMay require occasional travel for client meetings, site visits, or industry eve
nts
