Overview
Event Coordinator Jobs in Toronto, Ontario, Canada at Parkinson Canada
Title: Event Coordinator
Company: Parkinson Canada
Location: Toronto, Ontario, Canada
We’re not your typical non-profit. We bring swagger to everything we do. That means we move with purpose in every step, driven by our commitment to putting our community at the centre of our work. Every day, we ask ourselves to see possibility where others see limits. Because people with Parkinson’s and care partners deserve better. Better care, more inclusive research and access to treatment and supports that make living well possible.
Our culture is ambitious, bold and collaborative. Every role is a chance to spark real change and contribute to lasting impact. If you’re passionate about applying your knowledge, skills and passion to a role that challenges the status quo – we'd love to meet you.
Working at Parkinson Canada is more than just a job—it’s a movement.
At Parkinson Canada, we envision a world where no one is limited by Parkinson’s. Today, more than 120,000 people in Canada are living with this complex and deeply personal condition. We’re inspired every day by the courage and strength of our community. Every individual has their own unique experience with Parkinson’s — no two journeys are alike.
Our mission is to empower and inspire people living with Parkinson’s and their care partners to live fully and courageously. Through community support, advocacy, and research, we encourage others to see a diagnosis not as a dimming of light, but a spark for a new beginning.
Move forward. Together. On Mission.
This position is funded by funding from the Government of Canada’s Canada Summer Jobs (CSJ) program. The Canada Summer Jobs program provides wage subsidies to support employers in creating quality summer work experiences for youth.
To be eligible for this role under the CSJ program, applicants must meet the following criteria:
- Be between 15 and 30 years of age at the start of the employment period
- Be a Canadian citizen, permanent resident, or person who has been granted refugee protection under the Immigration and Refugee Protection Act for the duration of the employment
The successful candidate will be expected to work SuperWalk weekend, September 12 and 13, 2026.
This position is a hybrid position requiring attendance in the office 1 day per week.
Job Overview
The Event Services Coordinator is responsible for delivering exceptional customer service to Parkinson Canada’s event participants and donors, ensuring their needs are met before, during, and after the events. This role focuses on enhancing the participant and donor experience for Parkinson Canada SuperWalk, Pedaling for Parkinson’s, and Fundraising Your Way, through efficient communication, problem-solving, and support, contributing to the overall success of the events.
What You’ll Be Doing
Lead customer service for the Events team
- Manage the call queues and email inboxes for SuperWalk, Pedaling for Parkinson's, Fundraising Your Way, and Growling Beaver, handling all incoming inquiries and triaging where appropriate.
- Provide online chat support for SuperWalk and Pedaling for Parkinson's.
- Handle participant and donor issues promptly and professionally, finding effective solutions to enhance their experience. Coordinate with other event staff and departments to resolve complex issues and provide seamless support.
- Work SuperWalk weekend to provide customer service to participants while staff are at events.
- Collect and analyze participant and donor feedback to identify areas for improvement
- Monitor and respond to comments and inquires on our Facebook groups.
Support event logistics and relationship management as required
- Assist with recruitment calls for participants under $1,000.
- Assist coordinators with web updates i.e., adding sponsor logos and agendas to local pages.
- Assist with logistics, including event kit packing and walk-in-a-box mailings.
- Pull participant and fundraising reports.
Qualifications
- Post-secondary degree in appropriate discipline.
- Proven experience in customer service, preferably in an event management context.
- Excellent organizational, interpersonal and communication skills.
- Excellent problem-solving abilities and proactive approach to customer support.
- Ability to work effectively under pressure and handle multiple tasks simultaneously.
- Computer literacy (Microsoft Office Suite, Online Event Fundraising Software).
- Flexibility to work event weekends as required.
- Ability to travel within Canada.
- Valid G License.
- Bilingual (French/English) is an asset.
Parkinson Canada will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. We thank all candidates for their interest, however, only those selected for interviews will be contacted. Please indicate accommodations as required if contacted.
Please note that this position is for an existing vacancy.
Please note that the successful candidate will be required to pass a standard Criminal Record Check.
