Overview
Event Concierge Jobs in Dallas, USA at Omni Hotels Corporation
Omni Dallas Hotel
Omni Dallas Hotel is part of a leading hotel brand known for guest satisfaction. Located in downtown Dallas, our property offers 1,001 rooms, suites, a spa, and multiple dining venues.
Overview
Serve as the liaison with Catering/Convention Service Managers and all operational departments with onsite meeting contact. This position is highly visible and the central point for handling and addressing special needs or requests for in‑house groups.
Responsibilities
- Assist Convention Services and Catering Managers with coordination of groups as needed
- Meet group meeting planners prior to functions and assist throughout the program
- Act as Manager’s liaison and build rapport with clients
- Perform special projects as assigned by the Department Manager
- Serve as a liaison between clients and all internal departments
- Attend pre‑consultation, resume, and Banquet Event Order meetings
- Receive signed Banquet Event Orders for all functions
- Ensure meeting arrangements meet specifications during conferences
- Attend post‑conference meetings when necessary
- Maintain professional appearance, confidentiality, and protect company assets
- Develop and maintain positive working relationships with colleagues to support team goals
- Ensure adherence to quality expectations and standards
- Stand, sit, or walk for extended periods and perform tasks for an entire shift
- Move, lift, carry, push, pull, and place objects weighing 25 pounds or less without assistance
Qualifications
- 1–2 years in customer service or hospitality
- Experience in event planning, banquets, or front desk is a strong plus
- Proficiency in hotel systems (e.g., Opera, Delphi, Microsoft Office Suite)
- Flexible schedule (availability for weekends, evenings, and holidays)
- Excellent verbal and written communication skills
- Professional demeanor and appearance
- Strong attention to detail
EEO Statement
Omni Hotels & Resorts is an Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster is available using the following link.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you need special assistance to apply for a posted position, please send an email to: applica
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Title: Event Concierge
Company: Omni Hotels Corporation
Location: Dallas, USA
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