Overview
Customer Success Coordinator at Hotel Division Jobs in Kingston, Canada at Sportsheadz
Position: Customer Success Coordinator Role at Hotel Division
Seize the opportunity as a Customer Success Coordinator within our dynamic Hotel Division. This in-person role will place you at the forefront of client interaction and hotel partner management.
As a critical link between the Director of Housing and hotel partners, you will excel in a fast-paced environment while maintaining communication and managing inventory. The ideal candidate is someone who thrives under pressure, takes initiative, and has excellent problem-solving capabilities. Your responsibilities extend beyond paperwork; you’ll engage proactively with clients and tackle challenges head-on through real-time conversations.
Key Responsibilities:
• Support the Director with partner coordination
• Manage hotel inventory and availability effectively
• Prepare and send Requests for Proposals (RFPs)
• Provide focused day-to-day customer support
• Handle confirmation tracking with accuracy
Requirements:
• 3-5 years in customer success or related fields
• Preference for hotel or travel industry experience
• Familiarity with Google Workspace, especially Gmail
• Attention to detail is paramount
• Ability to confidently resolve issues over the phone
Enhance customer success and contribute significantly to our hotel operations with your detail-oriented approach.
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Title: Customer Success Coordinator at Hotel Division
Company: Sportsheadz
Location: Kingston, Canada
Category:
