Overview
Chalet(s) Resort Manager (or couple) 2026-27 Jobs in Les Gets, Auvergne-Rhône-Alpes, France at SkiWeekends
Title: Chalet(s) Resort Manager (or couple) 2026-27
Company: SkiWeekends
Location: Les Gets, Auvergne-Rhône-Alpes, France
Overview
The Chalet Manager plays a key role in overseeing the overall operations and management of a busy chalet resort. They are responsible for ensuring exceptional guest experiences, maintaining high standards of service, and managing the company resort's accommodation, facilities and staff.
Reporting To
Overseas Operations Manager.
Key Responsibilities
- Developing and implementing strategic plans to enhance guest satisfaction and financial performance
- Overseeing the daily operations of the resort, including accommodation, arrivals/departures,linen/ food orders and staff hours.
- Managing and training resort staff to deliver exceptional customer service
- Conducting chalet visit (& welcome briefs if necessary) & dealing with lift passes
- Ensuring compliance with health, safety, and licensing regulations
- Maintaining inventory and financial records, and preparing budgets and reports
- Handling guest feedback and resolving any issues or complaints
- Collaborating with marketing teams to promote the resort and attract guest.
- Implementing and maintaining quality control and service standards
- You maybe required to eat in the chalets from time to time
- Conducting regular inspections to ensure high levels of cleanliness and maintenance
- Developing and fostering a positive working environment for staff
- Available for November resort set up and get involved in staff training.
- Participating in the recruitment and training of new employees if required.
- Staying updated on industry trends and competitor activities
- Adhering to and enforcing company policies and procedures
- Maybe also required to deal with local hotels that have our guests.
Required Qualifications
- Proven experience in a managerial role within the hospitality industry
- Excellent leadership and team management skills,, been responsible for more than 10 staff.
- Strong understanding of hospitality operations and industry trends
- Outstanding communication and interpersonal abilities
- Exceptional organisational and multitasking capabilities
- Proficiency in budgeting and financial management
- Knowledge of relevant software and computer systems
- Ability to remain calm and make quick decisions in high-pressure situations
- Demonstrated problem-solving and conflict resolution skills
- Understanding of health, safety, and quality regulations
- Proven ability to manage costs effectively
- Excellent customer service and guest relation skills
- Flexibility to work irregular hours and handle emergency situations
- Proven host &/or cooking experience
- Relevant certifications or training in hospitality management or related areas (catering)
To be available from November to April.
French contract 39 hours modulated .( starting at € 2100 gross approx)
You must be a skier or boarder.
1 day and 2 half days off a week.
Accommodation (free for manager) , Lift pass (or allowance) & Bonus.
Position based in Avoriaz or Les Gets , good English is a must as all guest are English speaking. French advantage.
(For a couples , the second person will need apply separately in one of the other jobs available , please stress connection)
Skills: skiing experience,certifications,budgeting,hospitality operations,leadership,revenue management,communication,financial management,cooking,hospitality management,team management,interpersonal skills,organizational skills,staff training,problem-solving,conflict resolution,health and safety regulations,cost management,flexibility,multitasking,operations,guest relations,customer service,french
