Overview
Catering Manager Jobs in Riyadh, Saudi Arabia at Gulf Catering Company
Title: Catering Manager
Company: Gulf Catering Company
Location: Riyadh, Saudi Arabia
Job Title: Project Manager – Hospital Catering Services
Location: Government Hospital
Department: Hospitality & Support Services
Job Summary:
The Project Manager is responsible for planning, managing, and overseeing all catering and food service operations provided to a government hospital. The role ensures the delivery of high-quality, safe, nutritious, and timely meals for patients, staff, and visitors while maintaining compliance with hospital regulations, food safety standards, contractual requirements, and government policies.
Key Responsibilities:
Operational Management:-
- Manage the day-to-day catering operations within the hospital.
- Ensure meals are prepared, distributed, and served according to approved menus, dietary requirements, and schedules.
- Monitor service quality and implement continuous improvement initiatives.
- Coordinate with hospital departments to ensure smooth food service delivery.
Contract & Compliance Management:-
- Ensure compliance with all contractual obligations, hospital policies, and government regulations.
- Maintain compliance with food safety standards, HACCP requirements, and infection control procedures.
- Conduct regular audits and inspections of catering facilities and operations.
- Prepare operational reports and performance metrics for hospital management.
Staff Management:-
- Lead, supervise, and evaluate catering supervisors, chefs, kitchen staff, and service personnel.
- Develop staff schedules and ensure adequate workforce coverage.
- Conduct training programs on food safety, hygiene, customer service, and workplace safety.
- Promote a positive and productive working environment.
Quality & Food Safety:-
- Ensure food quality, nutritional standards, and patient satisfaction are consistently maintained.
- Investigate and resolve food service complaints promptly.
- Monitor food storage, preparation, transportation, and serving processes.
- Implement corrective actions for any quality or safety issues.
Financial Management:-
- Manage operational budgets and control food and labor costs.
- Monitor inventory levels and oversee procurement activities.
- Review supplier performance and ensure cost-effective purchasing practices.
- Prepare budget forecasts and financial reports.
Stakeholder Management:-
- Serve as the primary point of contact between the catering contractor and hospital administration.
- Attend meetings with hospital representatives and regulatory authorities.
- Ensure effective communication regarding service performance and improvement plans.
Qualifications:-
- Bachelor's degree in Hospitality Management, Food Service Management, Nutrition, Business Administration, or a related field.
- Professional certification in Food Safety, HACCP, or related disciplines is preferred.
- Project Management certification (PMP or equivalent) is an advantage.
Experience:-
- Minimum 5–7 years of experience in catering, hospitality, food service, or healthcare support services.
- At least 3 years of experience in a managerial role.
- Experience managing catering services within hospitals or healthcare facilities is highly preferred.
Skills & Competencies:-
- Should spoke in fluent English.
- Strong leadership and team management skills.
- Excellent project management and organizational abilities.
- Knowledge of hospital catering operations and dietary requirements.
- Strong understanding of food safety regulations and quality standards.
- Budgeting, cost control, and financial management skills.
- Excellent communication and stakeholder management skills.
- Problem-solving and decision-making abilities.
- Proficiency in Microsoft Office and reporting systems.
- Key Performance Indicators (KPIs)
- Patient satisfaction with food services.
- Compliance with food safety and hygiene standards.
- On-time meal delivery performance.
- Budget adherence and cost control.
- Staff productivity and retention.
- Audit and inspection results.
Contract compliance and service quality performance.
