Overview

Banquet Captain Jobs in Niagara-on-the-Lake, Canada at Vintage Hotels

Position: BANQUET CAPTAIN
Location: Niagara-on-the-Lake

Pillar & Post is currently seeking a Banquet Captain to join our growing team! This is a great opportunity that can provide flexibility, valuable work experience, and a chance to work with a tenured team.

Job Title:

Banquet Captain

Location:

Niagara-on-the-Lake, ON
Property:
Pillar & Post

This posting is for an existing vacancy within Lais Hotel Properties Limited.

Position Summary: To lead and supervise the banquet team in the set up and service of contracted events related to food and beverage in a manner consistent with a 4-diamond establishment.

Duties and Responsibilities:

Primary Responsibilities:

  • Providing personalized and exceptional guest service at every given opportunity
  • Meeting established up-selling and sales goals
  • To lead in the set up function space as required both in house and off-site
  • To lead in the service function according to established Standard Operating Procedures
  • To manage the service of each function as the lead hand
  • Tear down at functions end; ensure all equipment is returned to its proper place
  • To ensure supply and equipment areas are clean and organized
  • To ensure area and function rooms are properly cleaned after group leaves and set for show
  • To work closely with the Conference Services Manager and/or Special Events Manager to ensure details are executed for each event
  • Prepare final billing for events including required back-up charges such as control sheets for beverage inventory
  • Having a thorough knowledge of Lais Hotel Properties’ products and services
  • Suggesting additional product and services meeting our Guests’ specific preferences
  • Assessing Guests’ individual needs to meet standards for additional products and services
  • Actively seeking ways to meet Guests’ product or service needs

    • Professional Requirements:

  • Ability to pay close attention to detail
  • At least 1 – 2 years serving experience in a lead or supervisory capacity
  • Excellent communication and interpersonal skills
  • Previous up-selling and/or sales experience is considered an asset

    • Personal Attributes:

  • Professional appearance and presentation skills
  • Confidence in selling and up-selling products and services
  • Organized and ability to delegate effectively
  • Able to work flexible hours including days, evenings, weekends and holidays
  • Good problem-solving skills

    • Questions, quoting the job title and location, may be directed to

    Lais Hotel Properties Limited is committed to fostering a diverse, inclusive, and accessible workplace where all individuals are valued and respected. We welcome and encourage applications from people with disabilities, Indigenous peoples, racialized individuals, women, 2

    SLGBTQIA+ persons, and others who may contribute to the further diversification of our team.

    Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. If you require accommodation, please let us know and we will work with you to meet your needs.

    We are an equal opportunity employer and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.

    Title: Banquet Captain

    Company: Vintage Hotels

    Location: Niagara-on-the-Lake, Canada

    Category:

     

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