Overview
Assistant Restaurant Manager Jobs in Ho Chi Minh City, Vietnam at Akiko
Title: Assistant Restaurant Manager
Company: Akiko
Location: Ho Chi Minh City, Vietnam
Position Summary
We are seeking an experienced and service-driven Assistant Restaurant Manager to support the daily operation of GAKU while maintaining the highest standards of Japanese hospitality and luxury dining service.
This position is ideal for hospitality professionals with strong operational leadership from luxury hotels, integrated resorts, or fine dining restaurants who possess a genuine passion for guest experience, people development, and operational excellence.
The successful candidate will work closely with the Restaurant Manager to drive business performance, develop the team, optimize operational efficiency, and deliver memorable dining experiences that reflect the GAKU brand.
Key ResponsibilitiesRestaurant Operations
- Support the Restaurant Manager in overseeing the daily operation of the restaurant.
- Ensure smooth service execution while maintaining the highest standards of Japanese fine dining and luxury hospitality.
- Monitor guest satisfaction and proactively resolve service recovery opportunities.
- Maintain restaurant cleanliness, presentation, and operational readiness at all times.
- Ensure compliance with company SOPs, hygiene, food safety, and service standards.
Guest Experience
- Deliver exceptional guest experiences through personalized and attentive service.
- Build strong relationships with VIP guests and repeat customers.
- Handle guest feedback professionally and implement service improvements where necessary.
- Promote the philosophy of Omotenashi throughout the restaurant operation.
Team Leadership
- Supervise, coach, motivate, and develop the front-of-house team.
- Conduct daily briefings and ensure team members are aligned with operational priorities.
- Monitor employee performance and support continuous learning and development.
- Foster a positive, collaborative, and high-performance working environment.
Financial & Business Performance
- Support the Restaurant Manager in achieving departmental revenue and profitability targets.
- Understand and monitor restaurant Profit & Loss (P&L) performance.
- Control labor costs, operating expenses, and departmental budgets.
- Optimize scheduling and manpower planning to maximize productivity.
- Monitor inventory, minimize waste, and control operational costs.
Administrative & Compliance
- Prepare operational reports and performance analysis.
- Ensure compliance with company policies and local regulations.
- Coordinate with Kitchen, Purchasing, Finance, HR, Marketing, and other departments to ensure operational efficiency.
RequirementsEducation
- Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, Tourism, or related disciplines.
Experience
- Minimum 5 years of experience in Food & Beverage operations.
- At least 3 years in an Assistant/ Restaurant Manager, Assistant F&B Manager, or F&B Manager role within luxury 5-star hotels, integrated resorts, or premium hospitality brands.
- Strong preference for candidates with experience in Japanese fine dining, Teppanyaki, Omakase, Kaiseki, Sushi, or other premium Japanese restaurant concepts.
- Experience serving VIP guests and international clientele is highly desirable.
Compensation & Benefits
- Highly competitive salary package.
- Monthly Service Charge.
- Accommodation support for candidates relocating from other provinces.
- 100% salary during probation period.
- Social Insurance based on full gross salary.
- Annual Leave in accordance with Labor Law.
- Professional training and career development opportunities.
- Opportunity to work in one of Vietnam's premier luxury Japanese dining destinations.
