Overview
Assistant Housekeeping Manager Jobs in San Juan, Puerto Rico at Fairmont El San Juan Hotel
Title: Assistant Housekeeping Manager
Company: Fairmont El San Juan Hotel
Location: San Juan, Puerto Rico
Company Description
Located between downtown San Juan and Isla Verde Beach in Puerto Rico, Fairmont El San Juan Hotel is a premier destination combining rich history with modern luxury. Known for its iconic 1960s-era charm and authentic Puerto Rican hospitality, the hotel offers guests captivating island vibes, exceptional service, and vibrant nightlife. Its storied décor, innovative cuisine, and proximity to San Juan's cultural and entertainment spots make it a sought-after Caribbean venue. Fairmont El San Juan Hotel invites team members to be part of creating memorable guest experiences in an iconic setting.
Role Description
This is a full-time, on-site role based in San Juan, Puerto Rico, for the position of Assistant Housekeeping Manager. The Assistant Housekeeping Manager is responsible for supervising housekeeping staff, ensuring that guest rooms and public areas are impeccably clean, and maintaining high standards of service. Key responsibilities include scheduling, training, and mentoring staff, overseeing laundry operations, managing inventory of supplies, and addressing guest inquiries with exceptional customer service. The role requires effective collaboration with other departments to deliver a memorable guest experience.
Qualifications
- Supervisory Skills: Demonstrated ability to lead, manage, and motivate a team within housekeeping or similar departments.
- Laundry and Maintenance: Hands-on experience with overseeing laundry services and maintaining cleanliness standards.
- Customer Service and Communication: Strong customer service mindset with excellent verbal and written communication skills.
- Hiring and Training: Proficient in hiring, onboarding, and providing ongoing training for staff members.
- Detail-oriented with strong organizational and time management skills.
- Knowledge of housekeeping and sanitation regulations is an asset.
- Proficiency in Spanish and English is a plus.
- Bachelor’s degree in hospitality, business administration, or a related field is preferred but not required.
