Overview
Assistant Front Office Manager Jobs in Folly Beach, SC at The Charleston Place
Title: Assistant Front Office Manager
Company: The Charleston Place
Location: Folly Beach, SC
Company Description
The Charleston Place, located in the historic district of Charleston, is an iconic independent landmark celebrated for its exceptional service and experiences. This destination offers luxurious accommodations, world-class dining, curated shopping, and restorative wellness services. Known for its warm and generous hospitality, The Charleston Place creates unforgettable memories for its guests. The property prides itself on redefining legendary experiences for a new generation with passion and purpose.
Role Description
This is a full-time on-site role for an Assistant Front Office Manager located in Charleston, SC. The Assistant Front Office Manager will assist in the daily operations of the front office, ensuring smooth administrative processes, delivering excellent customer service, and maintaining high levels of guest satisfaction. Responsibilities include managing front office staff, overseeing customer interactions, addressing guest needs, and supporting the team in providing exceptional service.
Qualifications
- Office Administration and Front Office management skills
- Strong Customer Service and Customer Satisfaction experience
- Effective Communication skills for interfacing with guests and team members
- Exceptional interpersonal and organizational skills
- Ability to lead, motivate, and support a team in a hospitality setting
- Proficiency in office software and front office systems or reservation platforms
- Prior experience in hospitality front office operations
- Knowledge of Forbes 5 Star Standards
- High school diploma or equivalent; additional qualifications in hospitality management are a plus
